NRF’s Big Show in January is very much an annual reunion of epic proportions. Not only do we have the privilege of hosting hundreds of conversations and meetups with our existing customers from around the globe, but this year we have a special opportunity to showcase some disruptive innovations.
Over the course of the next coming weeks I will be sharing sneak peeks into what the industry can expect from Oracle Retail come January, but before we get into the details I want to take a moment to reflect on a fantastic fall and what I honestly believe was the most successful Oracle Retail Industry Forum event series in our history. We were overwhelmed with the stories customers so freely shared on stage in Dubai and Madrid. Here are three that I think exemplify the impact the platform for modern retail is making on retailers around the world:
- Louis Vuitton (LVMH) shared palpable enthusiasm for their Stores project, and the value a strong collaboration with Oracle Retail brings to their business, associates, and customers. LVMH shared insights from their Diamond project, which introduced an exclusive digital platform and move from an aging POS to Oracle Retail Xstore Point-of-Service and Oracle Retail Order Broker Cloud Service. The global luxury brand candidly shared how their Oracle portfolio empowers store associates to guide customers through an extraordinary omnichannel journey and seamless transactions across all channels worldwide. View their go-live celebration.
- Pianoforte shared how they have orchestrated a stellar customer experience, from planning to store with an integrated suite of Oracle solutions to optimize planning processes, localize offerings, and personalize the customer experience. The group's CIO also shared insight into their accelerated deployment of Oracle Retail Xstore Point-of-Service at the Yamamay iconic flagship in Piazza Cordusio, considered Milan’s Times Square.
- Prada concluded the event with a personal and insightful one-on-one chat with Mike Webster and Lorenzo Bertelli, Head of Marketing and Communication for the prestigious brand. The PRADA Group is a world leader in the luxury goods sector, where it operates with the Prada, Miu Miu, Church’s and Car Shoe brands in the production and distribution of handbags, leather goods, footwear, apparel, and accessories. Its products are sold in 70 countries worldwide through 634 directly operated stores and a select network of luxury department, multibrand and franchise stores, as well as all major e-tailers. In April of 2019, Prada Group announced a collaboration with Oracle to adopt a suite of Oracle advanced technological solutions to boost operational efficiency and effectiveness throughout all of Prada Group’s core retail processes. Lorenzo shared how integrating Oracle’s advanced digital technologies with the group’s operations, unlocked increasing value within its business, and offered further opportunities to its global customer base.
Customer stories authentically illustrate what Oracle Retail brings to bear. If you joined us in Dubai or Madrid this past fall, thank you for carving out the time to make connections with the community. If you are looking to elevate your business and pivot to customer, come see us at NRF 2020.