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Oracle Retail Blog helps retailers stay current on customer successes, hot retail trends and industry best practices.

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Omnichannel

Go the Extra Mile: Customer Service is Your Best Differentiator

Learn how a contact center built into your order management system empowers sales associates and CSRs to fulfill the customer journey.

Learn how a contact center built into your order management system empowers sales associates and CSRs to fulfill the customer journey.

How to Rethink Back-Office Operations in the Age of Pop-Ups

In an interview with Ancillary Retail, Chris Sarne, Senior Director Product Management Strategy at Oracle Retail, provides insights around retail staffing...

In an interview with Ancillary Retail, Chris Sarne, Senior Director Product Management Strategy at Oracle Retail, provides insights around retail staffing trends that support back-office operations in the age of pop-up stores.

Oracle Empowers Global Retailers to Streamline Omnichannel Complexity

Better inventory visibility and integration across transactions enables retailers to improve customer experiences and loyalty with Oracle Retail Order...

Better inventory visibility and integration across transactions enables retailers to improve customer experiences and loyalty with Oracle Retail Order Management System Cloud Service.

Yamamay Turns to Oracle Retail to Uncover Inventory Performance Insights, Localize Inventory and Optimize Margins

Top Italian Clothing Brand, Yamamay, Deploys Oracle Retail Solutions Across Growing EMEA Footprint

Top Italian Clothing Brand, Yamamay, Deploys Oracle Retail Solutions Across Growing EMEA Footprint

Alshaya Partners with Oracle Cloud to Accelerate Growth and Expansion

A leading Middle East retail franchise operator, M.H. Alshaya Co., has teamed up with Oracle as part of an enterprise transformation to improve operational...

A leading Middle East retail franchise operator, M.H. Alshaya Co., has teamed up with Oracle as part of an enterprise transformation to improve operational efficiency and build a foundation for future growth and innovation. Alshaya’s digital transformation will empower its associates by introducing retail best practices to create a more responsive and personalized customer service experience across its portfolio of recognized global brands.

Global Consumer Research: Brands Must Earn the Right to Remember Customer Data

New Topography of Retail Study asks 15,500 consumers about views on privacy and personalization, supply chain visibility and readiness for facial recognition,...

New Topography of Retail Study asks 15,500 consumers about views on privacy and personalization, supply chain visibility and readiness for facial recognition, virtual sales assistants and drone delivery in retail.

One-Stop Shop to Enable Your Best Commerce Platform Yet

See why global customers benefit from working directly with Commerce Consulting, Oracle's one-stop-shop for enabling Oracle Commerce Cloud (OCC) and full retail...

See why global customers benefit from working directly with Commerce Consulting, Oracle's one-stop-shop for enabling Oracle Commerce Cloud (OCC) and full retail omnichannel integration.

Oracle Retail Industry Forum 2018 Convenes European Retail Leaders to Share Insights and Strategies for Continued Growth and Innovation

Over 110 European Retailers from 26 Countries Expected to Attend Conference in Budapest Next week Oracle Retail will convene a European community of retail...

Over 110 European Retailers from 26 Countries Expected to Attend Conference in Budapest Next week Oracle Retail will convene a European community of retail leadership at the Oracle Retail Industry Forum (ORIF) in Budapest Hungary with a program tailored for retailers by retailers and an opportunity for strategic networking to continue discussions on strategies and successes. “Oracle Retail Industry Forum is about bringing together our retail community to foster continued...

Perry Ellis International, Inc. Implements Oracle Retail Cloud to Personalize Global Customer Experience

Expanded Relationship with Oracle Enables Perry Ellis to gain 360 Degree View of Over 1 Million Customers in Less Than 7 Weeks

Expanded Relationship with Oracle Enables Perry Ellis to gain 360 Degree View of Over 1 Million Customers in Less Than 7 Weeks