Retailer tips on the top six strategies for driving maximum traffic over the holidays: 1) Highlighting promotions 2) Getting websites ready for increased traffic 3) Offering BOPIS 4) Building up mobile capabilities 5) Preparing for returns 6) Creating an in-store experience
In this guide, we share insights from Forrester Analyst and Guest Speaker, Brendan Witcher, about the need for a fresh perspective on personalization, how and why it’s evolved and what it looks like for retailers in the future.
What happens to the customer experience when an omnichannel journey goes bad or ugly? Check out some of the key challenges our global retail customers are sharing with us regarding the omnichannel customer experience. By breaking down these challenges we can isolate where the potential value and financial outcome for excellence exists, as well as look at what happens when the CX is suboptimal.
Let’s take a look at the series of myths that undermine the value of the complete commerce platform. Learn why retailers must think of complete commerce platforms like Oracle Commerce Cloud for next-generation capabilities.
We know that retailers drive a significant proportion of annual revenue and profits over the holiday season, any bumps in the night to their store systems are not an option. Watch this webcast to gain tips and tricks to be holiday ready.
Analyze Gartner's evaluation of 13 vendors to assist application leaders in supporting digital commerce to make an objective assessment. Oracle is honored to have been positioned as a Leader in the Magic Quadrant for Digital Commerce.
Customer demands will drive the retail business, but data will be the savior when resources fall short to meet them. Let’s explore three use cases where retailers are unable to meet customer demands and how data-led solutions can help mitigate disasters in customer experience.
As Kendra Scott experiences significant growth year-over-year, the retailer needed a way to better manage its inventory and customers to offer the same level of stellar experience it was built upon. Using Oracle Retail Services, the retailer is delivering on this promise by putting real-time insights into the hands of its associates.
Despite the growth in mobile traffic to ecommerce websites, the conversion rate on mobile devices significantly trails desktop conversion. Let’s explore some concepts and practical techniques to help retailers improve the mobile experience.