Retailers must rise to meet the challenge of today's weighty consumer expectations. No one can reliably have all the answers in an unpredictable world. But by focusing further on the post-order experience, retailers can bring themselves one step closer.
In a recent webcast, Oracle Speakers, Senior Director Rachel Henwood, and Solution Lead Claudio Cavacini shared five ways retailers can drive lasting customer relationships and how to inspire loyalty by completely understanding the customer all the while empowering the store associate.
The current health situation has unraveled business processes and societal norms alike, leaving retail—an inherently social industry built on the exchange of physical goods—in a state of flux. Learn the three key strategies retailers must now embrace to lead in a time of change.
Oracle Retail launches a webcast series featuring the latest innovations, customer stories, and recommendations to help retailers navigate the New Next. Register today to join the retail community as we navigate these unprecedented times together.
Retailers with more accuracy and insight into their inventories will be able to quickly pivot to meet customer demands, whether that’s in-store, outside/curbside, or on other channels. See how Oracle Retail Store Inventory Operations Cloud Services gives retailers a competitive advantage with real-time, accurate, and accessible store-stock data.
While the path ahead is unknown, it is the continuous reinvention of the landscape and how brands adapt and evolve that will define the next era of retail. These strategies can help retailers plot a steady course and find their way through uncharted territories.