Retail TouchPoints shares insights and analysis from retail executives in the 2016 Store Operations Annual Survey Report In recent years there has been huge...
Retail TouchPoints shares insights and analysis from retail executives in the 2016 Store Operations Annual Survey Report In recent years there has been huge debate over clicks-versus-bricks and what the best method and/or combination is to maintain customer loyalty. While many consumers find online shopping far more convenient in that purchases can be made whenever, wherever; the industry is seeing a multitude of pop-up stores and lockers from previous pure-play online...
Retail TouchPoints shares insights and analysis from retail executives in the 2016 Store Operations Annual Survey Report In recent years there has been huge debate over clicks-versus-bricks and what...
Implementing a new e-commerce platform “on premise” or via cloud services often comes down to cost, control and culture. When retailers consider implementing an...
Implementing a new e-commerce platform “on premise” or via cloud services often comes down to cost, control and culture. When retailers consider implementing an e-commerce platform via cloud services or “on premise,” the debate often centers around one point: control. But in fact, there are many more considerations that come into play. As TAISTech helps customers determine which solution makes the most sense, there are a number of factors that we weigh. We discuss their...
Implementing a new e-commerce platform “on premise” or via cloud services often comes down to cost, control and culture. When retailers consider implementing an e-commerce platform via cloud services...
Retailers Anticipate Market Demands, Simplify Operations, and Inspire Greater Consumer Engagement Delivering a unified, compelling experience across digital and...
Retailers Anticipate Market Demands, Simplify Operations, and Inspire Greater Consumer Engagement Delivering a unified, compelling experience across digital and physical channels, and everything in between, has been the overwhelming focus for most retailers in recent years. Adding to this is the need to deliver this unified experience while listening to the highly influential Millennials, who can make or break a brand, and giving credence to their opinion, while...
Retailers Anticipate Market Demands, Simplify Operations, and Inspire Greater Consumer Engagement Delivering a unified, compelling experience across digital and physical channels, and everything in...
Now that summer’s over and the fall event schedule is in full swing, we are looking forward to connecting with many of you in Dallas next week for the Shop.org...
Now that summer’s over and the fall event schedule is in full swing, we are looking forward to connecting with many of you in Dallas next week for the Shop.org digital summit. In keeping with tradition, we are honored to feature a number of customers in our booth (#6001) including Stage Stores, Sur La Table, and Red Wing Shoes. Our on-site experts will be demonstrating Commerce, Customer Engagement, Order Broker, Order Management, Xstore Point-of-Service, and Store Inventory...
Now that summer’s over and the fall event schedule is in full swing, we are looking forward to connecting with many of you in Dallas next week for the Shop.org digital summit. In keeping...
This guest post was authored by Gary Shatswell, vice president of information technology, Sur La Table. A valued resource for home and professional chefs,...
This guest post was authored by Gary Shatswell, vice president of information technology, Sur La Table. A valued resource for home and professional chefs, multichannel cuisine-and-cookware retailer Sur La Table was looking to upgrade its technology to meet a market in which physical stores and e-commerce must integrate seamlessly. To facilitate that, Sur La Table is transitioning from a web of stale technologies to the Oracle Commerce Cloud. It’s a global shift that’s often...
This guest post was authored by Gary Shatswell, vice president of information technology, Sur La Table. A valued resource for home and professional chefs, multichannel cuisine-and-cookware retailer...
The point-of-service is on the critical path of the retail brand experience. Not long ago it was straightforward and transactional, a means to an end; now it’s...
The point-of-service is on the critical path of the retail brand experience. Not long ago it was straightforward and transactional, a means to an end; now it’s all about service, not just a sale. The point-of-service has often fallen outside of the careful planning and orchestration of the retailer’s brand experience. It’s the final mile but in most cases, it’s a box to check versus an opportunity to delight consumers. The link in the customer service chain has changed very...
The point-of-service is on the critical path of the retail brand experience. Not long ago it was straightforward and transactional, a means to an end; now it’s all about service, not just a sale....
Project Governance is a crucial component of program success. Given a majority of the population are engrossed in the plotlines of Game Of Thrones (GOT), I...
Project Governance is a crucial component of program success. Given a majority of the population are engrossed in the plotlines of Game Of Thrones (GOT), I thought I would frame this conversation accordingly. You have noticed on GOT that disputes on territory, loyalty, and ownership tend to end poorly. Very poorly indeed. In fact, if you are of a highly-sensitive disposition this can be very hard to watch. Without a doubt, if you are not careful as a cast member in GOT...
Project Governance is a crucial component of program success. Given a majority of the population are engrossed in the plotlines of Game Of Thrones (GOT), I thought I would frame this conversation...
With less 125 days left (and counting) until Black Friday, these conversations provided some great insight in to what’s top of mind for retailers during the...
With less 125 days left (and counting) until Black Friday, these conversations provided some great insight in to what’s top of mind for retailers during the most stressful time of their year, and a sneak peek in to what they will deliver this holiday season. Holiday Readiness Tips: #1- When to start promoting for holiday: It seems like a funny conversation to have in July, but a number of retailers said they already had their holiday shopping gift guides live on their site,...
With less 125 days left (and counting) until Black Friday, these conversations provided some great insight in to what’s top of mind for retailers during the most stressful time of their year, and...
Oracle proudly announces the appointment of Ray Carlin as Senior Vice President and General Manager, Oracle Retail. Carlin will be responsible for leading the...
Oracle proudly announces the appointment of Ray Carlin as Senior Vice President and General Manager, Oracle Retail. Carlin will be responsible for leading the Oracle Retail Global Business Unit and report to Mike Webster, Oracle’s Senior Vice President and General Manager, Retail and Hospitality. In this role, Carlin will be responsible for Oracle Retail’s strategy, enablement, development, sales, service, and support. He brings more than 30 years of retail industry...
Oracle proudly announces the appointment of Ray Carlin as Senior Vice President and General Manager, Oracle Retail. Carlin will be responsible for leading the Oracle Retail Global Business Unit...
