According to NRF, retailers estimate holiday return fraud will cost $2.2 billion in 2015. Combine this number with the rise in online shopping this holiday...
According to NRF, retailers estimate holiday return fraud will cost $2.2 billion in 2015. Combine this number with the rise in online shopping this holiday season, of which 80% includes free return shipping, and you’ve got some significant revenue loss potential. About $62 billion in goods bought between November and December 2015 will be returned, up 8% from the same period last year, with about a third of those items (more than $20 billion worth) purchased online, according...
According to NRF, retailers estimate holiday return fraud will cost $2.2 billion in 2015. Combine this number with the rise in online shopping this holiday season, of which 80% includes free...
Founded in 1901, Seattle-based Nordstrom has long been known for superior service, going above and beyond to create a fantastic customer experience, and...
Founded in 1901, Seattle-based Nordstrom has long been known for superior service, going above and beyond to create a fantastic customer experience, and empowering employees to do whatever it takes to keep customers happy. To know Nordstrom, is to love Nordstrom. I would encourage you to explore for yourself, the Half-Yearly Sale is on until January 3rd. Below is an editorial view of the recent Oracle OpenWorld presentation. Today, the department store chain also leads the...
Founded in 1901, Seattle-based Nordstrom has long been known for superior service, going above and beyond to create a fantastic customer experience, and empowering employees to do whatever it takes to...
Introducing Oracle MICROS Workstation 6 Family, a Retail Engineered System to Support Commerce Anywhere As part of Oracle Retail 15, Oracle Retail is launching...
Introducing Oracle MICROS Workstation 6 Family, a Retail Engineered System to Support Commerce Anywhere As part of Oracle Retail 15, Oracle Retail is launching Oracle MICROS Workstation 6 Family—the industry's first purpose-built, end-to-end point-of-service (POS) solution. Engineered from the ground up to support commerce anywhere, it includes complete POS hardware, plus the OS, app servers, database, and POS application. Historically, retailers have purchased each element...
Introducing Oracle MICROS Workstation 6 Family, a Retail Engineered System to Support Commerce Anywhere As part of Oracle Retail 15, Oracle Retail is launching Oracle MICROS Workstation 6...
An excerpt from our new E-Book "Retail Transparency" by Michael Colpitts and Corey Gale While retailers scramble to manage the impact of omnichannel on their...
An excerpt from our new E-Book "Retail Transparency" by Michael Colpitts and Corey Gale While retailers scramble to manage the impact of omnichannel on their operations, the way they communicate with customers, and the methods they use to promote their products and reward loyal shoppers, many have neglected to consider what will likely be the most profound change of all: the overall impact of omnichannel data transparency. Omnichannel is destined to transform every aspect of...
An excerpt from our new E-Book "Retail Transparency" by Michael Colpitts and Corey Gale While retailers scramble to manage the impact of omnichannel on their operations, the way they communicate with...
With growing sales across its more than 400 stores and e-commerce site, family footwear retailer Shoe Carnival is implementing Oracle Retail Customer Engagement...
With growing sales across its more than 400 stores and e-commerce site, family footwear retailer Shoe Carnival is implementing Oracle Retail Customer Engagement Cloud Services to transform its “ShoePerks” loyalty program. The Oracle Retail solution is part of a larger strategic marketing push at Shoe Carnival, and will make it easier for the loyalty program managers to customize and enhance offers, roll out new promotions, and drive sales in stores and online. Shoe Carnival...
With growing sales across its more than 400 stores and e-commerce site, family footwear retailer Shoe Carnival is implementing Oracle Retail Customer Engagement Cloud Services to transform...
Reporting today at Oracle Industry Connect in Boston, guest blogger Adam Blair captured insights from retailers: Providing store employees with both the...
Reporting today at Oracle Industry Connect in Boston, guest blogger Adam Blair captured insights from retailers: Providing store employees with both the training and the tools to enhance the customer experience are critical to making the brick-and-mortar store a true point of differentiation, according to executives from Deckers Outdoor and Scheels All Sports who participated in a panel discussion moderated by Stores Editor-in-Chief Susan Reda at Oracle Industry Connect for...
Reporting today at Oracle Industry Connect in Boston, guest blogger Adam Blair captured insights from retailers: Providing store employees with both the training and the tools to enhance the customer...
