In the Anatomy of Change: Understanding Consumer Behavior When Grocery Shopping in the New Next 2020, we examine the key impacts of COVID-19 on consumer behavior — including permanent changes in consumer shopping habits, ongoing challenges in maintaining the grocery experience, and consumer exploration of new brands.
If there’s one positive to this turbulent last year, it’s that the digital revolution spotlighted where retailers’ business models can improve. Those learnings have quickly evolved into opportunities and incentives to explore new capabilities–and chart a more defined path forward.
Investing in omnichannel retail technology and following through on its implementation could be the key to unlocking a sustainable retail future that satisfies the storefront, back office, and boardroom alike.
In our new guidebook, Adapting the Role of the Associate at the Retail POS, we explore the critical role of the store associate in the delivery of the retailer’s brand and tips for how omnichannel retailers can evolve to fit changing expectations.
Take a look back at our top customer stories of 2020. We are proud to impact the future of our customers and believe technology provides the scale and agility to face whatever The New Next for Retail means.
In this Oracle Retail portfolio update, learn how cloud technologies can help unleash business agility and unlock new possibilities. Register today to discuss your acute business pains and top business priorities.
The COVID-19 pandemic has reaffirmed footwear retailer and manufacturer Bata’s commitment to omnichannel marketing. Bata adopted Oracle Retail applications, including Merchandise Financial Planning and Assortment Planning and Xstore Point-of-Service, to modernize the customer experience.