Oracle Retail Blog helps retailers stay current on customer successes, hot retail trends and industry best practices.

Join the digital conversation! Check out the new Oracle Retail RACK

Alexa Brown
Digital Marketing Analyst, Oracle Retail

We are in constant communication with our customer community and thank you for your feedback. Based on your suggestions, we are excited to announce enhancements to our beloved Retail Asset Community Knowledge (RACK) portal. The new RACK offers fresh and relevant retail content from our customer base and solution experts. The RACK is the home of our binge-worthy Keeping it Retail digital series in a convenient single page. Register to access the treasure trove of customer content. 

Additionally, you will find global customer success stories, event proceedings from all over the world, solution updates and roadmaps, and our newest edition – a Netflix-inspired page of all our on-demand webinars and streamlined registration for our live, upcoming webinars.

Customer Success Stories

Our customer community is the heart of our business. And to share with you the innovation and resilience of the retail community, we highlight the latest and greatest customer stories and presentations in the RACK. Follow leaders like Prada, Best Buy, Louis Vuitton, Makro, and Kamal Osman Jamjoon. As an example, you can learn how Coach leverages our Planning and Optimization Suite to ensure plan accuracy, efficiency, and user satisfaction. If you're interested in grocery-related content, explore one of our spotlight stories on how our new Inventory Optimization Cloud Service helps rebalance and optimize inventory.

Trending Topics

Alongside our showcase of customer success stories, we've included “Trending Topics”. These timely topics align with retail industry verticals give you more insight into what's trending in fashion, grocery, specialty, and hardlines. For example, we now feature carousels bustling with retail best practices on optimizing inventory markdownsinvesting in innovation for private brand management, or even shifting from knowing to understanding retail customers (and more).

Grab the Popcorn and Cozy Up

Our newest and, in my opinion, most exciting feature is our Netflix-style on-demand playlist (free of charge, of course). With our Keeping it Retail digital series, we've amassed a wide variety of on-demand videos on topics like Achieving Profitable Customer Acquisition, Developing Transparent Brands, and Navigating Uncharted Demand featuring speakers from Forrester, retailTrust, and more. Not only can you watch replays, but you can now register for upcoming live webinars using a 2-click process! We are blessed to serve a global community and are localizing content to meet the needs of this vibrant audience. The RACK offers webinars in English, Spanish, Portuguese, French, and German. Can you tell we're excited? 

New Improvements

The RACK is our premier resource for best practices, practical applications of Oracle Retail solutions and tips for managing change. We are continually updating the RACK to include the most up-to-date content for your reading and viewing pleasure. We invite you to visit the RACK, play around, and discover how retailers around the globe are leveraging the platform for modern retail.

We have carefully crafted and placed relevant content on each page of the RACK, including new search and filtering options, so exploring hot retail topics has never been easier. For those interested in learning more about our solutions, we’ve included demo request links on each page. If you can’t find something, don’t hesitate to reach out to me directly.


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