Digital commerce platform choice has grown in complexity due to increased vendor choice and breadth of offerings, pricing model complexity and emerging managed service offerings. In their latest report, the Gartner Magic Quadrant for Digital Commerce, Gartner evaluates 18 vendors of digital commerce platforms to assist application leaders supporting digital commerce.
Gartner outlined some eye-opening assumptions regarding the future of digital commerce:
Today's modern retailers are looking to rationalize and simplify their IT environments. By removing the burden of infrastructure, custom development and costly upgrades, retailers can focus exclusively on optimizing and innovating their customer experience.
See for yourself how the right digital commerce technology and CX strategy can transform your retail enterprise through innovation and AI-driven technology to help increase your profits toward 15% by 2020.
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