Customer demands will drive the retail business, but data will be the savior when resources fall short to meet them. Let’s explore three use cases where retailers are unable to meet customer demands and how data-led solutions can help mitigate disasters in customer experience.
Makro, a grocery wholesaler, is remaking themselves as a B2C grocer. Using Oracle Retail, Makro will be able to smoothly adjust to the transition and control inventory, standardize operations, and improve in-store experiences.
As Kendra Scott experiences significant growth year-over-year, the retailer needed a way to better manage its inventory and customers to offer the same level of stellar experience it was built upon. Using Oracle Retail Services, the retailer is delivering on this promise by putting real-time insights into the hands of its associates.
Despite the growth in mobile traffic to ecommerce websites, the conversion rate on mobile devices significantly trails desktop conversion. Let’s explore some concepts and practical techniques to help retailers improve the mobile experience.
Office Depot Mexico has gone through a digital transformation using Oracle to enable new capabilities to improve the engagement and experience of its customers.Through this transformation, Office Depot Mexico will be able to gain a deeper understanding of each customer and be better able to engage them through relevant, timely offers and in-store interactions.
Forecasting for the Holiday Tips. The fluidity and frequency of seasonal assortments and promotional events coupled with the high-stakes of peak season trading put even more pressure on forecast accuracy for multiple business units – from merchandising to marketing to supply chain.
Bealls, Inc., the company behind more than 500 stores has turned to the Oracle Retail Cloud to digitally transform its operations and drive agility. With the implementation, Bealls will have more information and insight to drive their channel strategy.
Learn how Oracle Retail Customer Engagement Cloud Services helps Perry Ellis achieve a holistic view of their customers to better build brand loyalty and deliver memorable customer shopping experiences.