Oracle Retail Customer Engagement Cloud Services (ORCE) is a comprehensive, web-based, direct-marketing application designed for today’s fast-paced retail environment, and consists of the following services:
Oracle Responsys empowers B2C marketing teams with advanced and easy-to-use tools to design and deliver relevant, engaging experiences to consumers across devices, channels, and lifecycles. Oracle Responsys makes data from disparate sources actionable by creating precisely targeted audiences and delivering highly personalized messages to those audiences in near real-time.
Together, ORCE and Responsys provide an integrated solution to help retailers strengthen their marketing communications.
The following White Papers describe how to implement data synchronization between ORCE and Responsys. All the White Papers are available on My Oracle Support: http://support.oracle.com
CE-Responsys Systems Integration Procedure ― Customer and Segment Management Foundation Cloud Service (Doc ID 2289620.1)
This document deals exclusively with data objects associated with the Customer and Segmentation Management Foundations Cloud Service.
CE-Responsys Systems Integration Procedure ― Campaign and Deal Management Cloud Service (Doc ID 2288085.1)
This document deals exclusively with data objects associated with the Campaign and Deal Management Cloud Service.
CE-Responsys Systems Integration Procedure ― Loyalty and Award Cloud Service (Doc ID 2291088.1)
This document deals exclusively with data objects associated with the Loyalty and Awards Cloud Service.
Each of the above documents is intended as a reference tool for systems integrators. The documents assume a working knowledge of both ORCE and Responsys. Readers are encouraged to review the documentation resources associated with each of the platforms for additional details.
For additional information on ORCE 16.0, see the documentation available on Oracle Technology Network: