Announcing new and updated Documentation for Oracle Cruise, Hotels, Food & Beverage, and Retail solutions
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Retail Documentation
August 17, 2020
Documentation for Oracle Retail Order Management System Release 19.2
Documentation for Oracle Retail Order Management System, Release 19.2
Randy Kapelke
DIRECTOR, GLOBAL CONTENT
Documentation for Oracle Retail Order Management System Cloud Service, Update 19.2
The Order Management Cloud Service provides a fully integrated suite of modules for effective management of all aspects of omnichannel orders.
- System monitoring tools to ensure orders and other system activities are processing without interruption.
- Deep integration with Oracle Retail systems to seamlessly develop an omnichannel view of the customer and distributed orders.
Oracle Retail Order Management System Cloud Service is hosted in the Oracle Retail Cloud.
Documentation highlights include the following:
Classic View Online Help
The online help for Order Management System Classic View describes new functionality, including:
- Expanded Monetary Fields: Price and all other monetary fields have been expanded.
- Narvar Integration: New integration enables the use of Narvar to generate shipment update emails to the customer.
- Vertex 9.0 Integration: Integration with Vertex 9.0 is now supported.
- CyberSource Integration: Now supports identifying multiple captures and customer-initiated transactions.
- ChannelAdvisor Integration: The export of inventory and pricing information to ChannelAdvisor now uses a web service request rather than FTP.
- Integration with the Sales Audit Module of Oracle Retail Merchandising Foundation Cloud Service: Multiple enhancements to the generation of the RTLOG file include support for invoice consolidation and changes to how tax amounts are passed.
- Batch Overlay Import: This import now uses the file storage API rather than FTP.
- Additional Web Service Changes: New tags were added to the CWEmailOut, CWOrderIn, and CWOrderOut messages.
Modern View Online Help
The online help for the Order Management System Cloud Service Modern View describes new functionality, including:
Modern View Home Page: A new landing page opens by default and remains open during each session, providing summary data on sales, orders, and held orders, as well as displaying graphical illustrations of each total.
Sales Summary Page: New page includes summaries of sales for current day, week, and month, as well as graphical illustrations of each.
Operations Summary Page: New page displays totals for all order activities that have taken place on the current date.
Additional Order Management System Cloud Service 19.2 documents released:
- Release Notes
- Administration Guide
- Implementation Guide
- Upgrade Guide
The documentation set is available in the Oracle Retail Order Management System Library at the Oracle Help Center:
https://docs.oracle.com/cd/F21615_01/oroms/index.html