Availability Benchmarking BoF
By relling on Feb 08, 2005
I'm holding an Availability Benchmarking "Birds of a Feather" session at the upcoming Sun Engineering Conference (SEC). I regret that only Sun employees are able to attend, perhaps I'll get a chance to have a public session at a public conference or two later this year. For the interested Sun employees, please check the SEC schedule for final logistics, right now the session is scheduled for thursday evening.
The topics covered will be Availability Benchmarking and field availability studies. At Sun we practice continuous quality improvement and it is very important to measure where you stand and plan for where you want to go. Also, we have a dedicated group of customers who share their systems availability information with us. We take both of these approaches and combine the results to drive future product development.
It should be noted that if you only control one part of a system, say the OS or storage or server, then you can't really be very effective improving the overall system availability. Complex systems have many interdependencies and it is these interdependencies that create opportunity for Murphy's Law to strike. Since we have a complete application platform, including the OS, middleware, compute engines, storage and services, we can look closely at the interdependencies and improve them. This is a team effort. This is a systems approach to solutions. And this is why we are successful in creating good value for our customers.