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Topics / Modern Business
Modern Business

Five Ideas: Customer Experience

Here, generate some fresh ideas by listening to experts discuss how to put your customers at the center of your business, and discover tools that can help you figure out what they really want.

Modern Business

Five Must-Haves for a Smarter Customer Experience

Leading companies are using new business and technology strategies to deliver a better experience for customers.

Modern Business

Embrace the Modern Customer Experience

Senior Vice President for Oracle Marketing Cloud Laura Ipsen discusses current trends in CX

Modern Business

Five Ways to Make Employees Happy in 2017

Where should leaders focus to attract and retain top talent this year?

Modern Business

Healthy Infrastructure

Wake Forest Baptist Medical Center replaces an outdated HCM and ERP system with an Oracle cloud solution that will carry it into the future.

Modern Business

Cloud Concierge

Barceló Group’s Ángeles Guillén moved customer service to the cloud with a deliberate, strategic approach.

Modern Business

Flying High

How smart organizations create a culture of high performance

Modern Business

The Strategic CHRO

There’s no question that both inside and outside of HR, strong support exists for making the role of chief human resources officer a strategic one.