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Author Profile

Margaret Harrist
Director, Content Strategy and Implementation

Margaret Harrist is a senior content strategist for Oracle.

How Engine Maker Cummins Uses Six Sigma to Improve Customer Care

by Margaret Harrist September 2016 Companies that don’t realign their customer care strategies and processes will likely see their customer satisfaction rankings...

Shift, or Fall Further Behind

Disintermediation looms large for companies late to the cloud. by Margaret Harrist September 2016   For those IT organizations plugging along on outdated software...

Trading Light

How a spin-off spun up laser-fast by Margaret Harrist August 2016 Every corporate spin-off is complex in its own right, but when financial high-wire acts meet...

It’s a Bird, It’s a Plane, …It’s a Sandwich?

FYI: Network How can fast food get even faster? Customers ordering from whimsical Melbourne, Australia–based sandwich startup Jafflechutes pay for orders through...

Interstellar Connections

FYI: Network As NASA considers missions to Mars, experts recognize the stress of living in close quarters for years—isolated from family, friends, and all...

Swipe Right to Explore New Gigs

FYI: Network November 2015 Job hunting is a pain—probably one reason in-demand professionals get stuck in their current positions rather than explore other...

Space: By the People, For the People

FYI: Gadget Could we use sunlight rather than fuel to power space exploration? In 2016, The Planetary Society’s LightSail project is out to prove the viability...

Bones Brigade

FYI: Travel February 2014 Travelers with a burning need for speed (despite the winter cold) can rocket down the mountainside Olympic track at the Lake Placid...

Two-Wheel Odyssey

FYI: Travel Outward-bound cyclists are opting for more-extreme treks that stretch thousands of miles—and include some of the world’s most dramatic settings....