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Topics / Innovation
Innovation

Bot-Building Made Easy

Oracle Intelligent Bots enables chatbot integration with back-end systems.

Innovation

Special Delivery

Toyota’s new take on mobile machines

Innovation

Raise Your Voice

With the rise of voice search, companies can engage conversationally with customers and more intelligently meet their needs.

Innovation

Using Connected Intelligence

Advanced analytics can turn CX into a competitive advantage.

Innovation

Surviving the Shakeup

AI is changing every industry. How do business models adapt?

Innovation

In Case of Emergency, Call the Robot

Should machines be involved when human life is on the line?

Innovation

In Voice We Trust?

Should we worry?

Innovation

How to Train Your Chatbot

Automated chat is more prevalent every day; here’s how to manage it.

Innovation

Inside the Bot Bubble

Can you trust chatbots to run your life?