Just released: Profit May 2012
By Aaron Lazenby-Oracle on Apr 24, 2012
The May 2012 issue of Profit is now available online.
In this issue, we focused on how the ever-changing dynamics of the marketplace put new demands on IT and business managers—requiring they stay nimble and creative to keep pace. So even after a successful project launches, the best leaders are looking to the horizon to identify new challenges and opportunities.
And they expect that the IT systems that support them will reflect their needs. Business processes enshrined in core enterprise resource functionality must match the expectations of customers and partners. IT access points must address the needs of actual users.
Continuous improvement must be a philosophy shared across the organization. And any long-term IT strategy must have flexibility and scalability in its very DNA.
Fix IT When It Ain’t Broke
The benefits of business and IT collaboration on upgrade decisions
Charting a New Course
Korean Air gains altitude by helping employees leverage the company’s greatest asset: information.
Outside the Box
Acorn Paper completes a seamless upgrade over a holiday weekend.
Moving On Up
Why your next upgrade may present the best opportunity to move to the cloud.
A Global Roadmap
A strong corporate culture provides direction for Toyota’s Pierre Masai.
What Customers Want
Research from the Oracle RightNow team reveals what it takes to keep customers happy in 2012.