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Topics / Customer Experience
Customer Experience

Always Be Listening

The power of prioritizing customer feedback

Customer Experience

The Need for Speed

Yamaha Motor Co. goes full-throttle into the era of the “connected vehicle.”

Customer Experience

The New Social Landscape

Oracle Marketing Cloud helps create more-personalized and more-profitable customer connections.

Customer Experience

Cloud Productivity Payoff

Key benefits of a unified approach to finance modernization

Customer Experience

Make Some Noise

Advice on taking risks, cultivating fanatics, living your dreams, and more from the experts at Oracle’s Modern Customer Experience 2018.

Customer Experience

How Organizations Can Get Ready for the New Virtual Reality

Virtual reality offers the potential to drive revenue, reduce risk, cut costs, and improve outcomes.

Customer Experience

A New Model for Better Customer Experience

Oracle’s ESP maturity model creates a framework for transformation based on efficiency, scale, and profit.

Customer Experience

Special Report: Customer Experience

Oracle experts and customers explore trends such as AI and machine learning that are revolutionizing the area of CX. Read on to learn about the tools and strategies leading companies are utilizing to keep ahead of the competition.

Customer Experience

Why Should You Replace Customer Segmentation with Machine Learning?

Machine learning algorithms are far more effective than segmenting customers to personalize the customer experience.