Subscribe

Author Profile

Alan Joch

Alan Joch is a business and technology writer who specializes in enterprise applications, cloud computing, mobile computing, and the Web.

Changing Gears

With a shift toward social, GM uses new channels to talk with (not at) customers. by Alan Joch August 2015 Before dawn one day last February, an...

A Strategic Look at Apps

by Alan Joch August 2015 As CIO of Stewart & Stevenson (S&S), Paul Krueger has devised an IT strategy that divides resources into three main categories:...

The ROI of Social CX: Encouraging Signs Emerge

by Alan Joch August 2015 Executives from large organizations, GM included, acknowledge that calculating the financial ROI of social business initiatives isn’t...

In Sync with the Cloud

by Alan Joch November 2014 The unique hybrid-cloud solution that Shelf Drilling uses to sync Oracle’s JD Edwards EnterpriseOne running in its central instance and...

The Billion-Dollar Startup

An innovative mix of hosted and cloud solutions helps Shelf Drilling succeed in new waters. by Alan Joch November 2014 Some executives dream of launching a...

All Roads Lead to Rome

Serving an area steeped in history, Cotral embraces IT innovation to serve riders’ needs. by Alan Joch August 2014 For more than 2,000 years, Rome’s Via Appia...

A Solid Technology Foundation

by Alan Joch August 2014 What does it take to serve modern commuters today and create a foundation for new services? Cotral’s intelligent transportation systems...

Rock Solid

After more than a century in business, Graniterock understands when and how to successfully upgrade to the newest version of Oracle’s JD Edwards EnterpriseOne...

Rock Solid

After more than a century in business, Graniterock understands when and how to successfully upgrade to the newest version of Oracle’s JD Edwards EnterpriseOne...