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Author Profile

Alan Joch

Alan Joch is a business and technology writer who specializes in enterprise applications, cloud computing, mobile computing, and the Web.

Flight Plan

With a modern ERP platform, OPAIN S.A. has the ready access to information it needs to keep a busy Latin American airport flying high. by Alan Joch August 2016 El...

World-Class Solution

by Alan Joch August 2016 The vertical aeronautics implemented by SYWORK at El Dorado International Airport can be deployed at any airport that uses the global...

Shining a Light on Receivables

by Alan Joch August 2016 Having better access to operational data and being able to spot emerging trends as they’re unfolding provides an early-warning system for...

Warm Welcome

Fairmont Raffles Hotels International uses customer data to burnish its reputation for consummate customer engagement. by Alan Joch May 2016 A war for market share...

Beyond Technology

by Alan Joch May 2016 To support its data-driven customer-service activities, Fairmont Raffles Hotels International (FRHI) took an innovative approach to the...

A Foundation for Growth

The cloud and a close alliance between IT and HR help Casas Javer remain a leader in Mexico’s surging residential-construction market. by Alan Joch February 2016 20...

Cloud Computing: “An Irreversible Train”

by Alan Joch February 2016 Oracle Human Capital Management Cloud is Casas Javer’s first cloud solution, but company leaders see it as a first step toward a larger...

Ready for Takeoff

Japan’s leading jet-engine maintenance company launched an ambitious modernization strategy to stay ahead in a growing and fast-moving market. by Alan Joch Novembe...

How to Tune a High-Performance Jet Engine

by Alan Joch November 2015 Performing core maintenance, repair, and overhaul (MRO) services on precision aircraft engines while also gathering important data for...