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BI Cloud
January 31, 2018
Using Fiddler to Capture Network Diagnostics for Smart View
Are you using Fiddler to help capture network diagnostics when troubleshooting a Smart View issue?
- Fiddler trace file contains statistics and inspectors that help Oracle debug Smart View issues more efficiently.
- Before submitting a support ticket for a Smart View issue, use Fiddler to capture the HTTPS traffic while you reproduce the issue.
- After the Fiddler trace file is created, attach it to the SR.
Be sure to watch this video on using Fiddler - it shows how to install and configure Fiddler to capture HTTPS traffic and save the trace file.
Thank you to Vinay Gupta, Consulting Member of Technical Staff, and Theresa Songco, Senior Principal Curriculum Developer for their presentation on this topic.
References:
- Video - How to install and configure Fiddler to capture HTTPS traffic and then save the trace file
- How to Use Fiddler to capture HTTP Traffic (Doc ID 1281065.1)
- Presentation - Vinay Gupta, Consulting Member of Technical Staff, and Theresa Songco, Senior Principal Curriculum Developer
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