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Enterprise Performance Management (EPM) Cloud - How to Check for Scheduled Maintenance and Unplanned Outages

Tanya Heise
Sr Principal Technical Support Engineer

Information about scheduled maintenance and planned/unplanned outages on EPM Cloud Services can be found on My Services.

Thank you to Vinay Gupta, Consulting Member of the Technical Staff, for information on this topic.

How to Check for Planned Outages:

  • Log in to My Services, and click Notifications
  • From the drop-down list, select Planned Outage

  • From the list of Planned Outages, click a notification to see its details

  • Click the forward arrow to see the communication message and view the message sent to the Service Administrators for this planned outage.

 

How to Check for Unplanned Outages

  • Log in to My Services, and click Notifications
  • From the drop-down list, select General

  • From the list of General Communication, click on any communication to see its details

  • Click the forward arrow to see the communication message to view the detailed description of the unplanned outage and its root cause and corrective action.

 

REFERENCES:

 

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