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Support Dates for Customer Managed Oracle PaaS Cloud Services

Tanya Heise
Sr Principal Technical Support Engineer

 

Looking for support and error correction timelines for customer managed PaaS services? 

This information is now available via the Oracle Knowledgebase!  Please see Support Dates for Customer Managed Oracle PaaS Cloud Services (Doc ID 2407248.1).  This document details the alignment of Oracle PaaS Cloud Services timelines with FMW on-premises error correction timeframes, and provides additional information regarding the services provided during the normal, restricted and sustaining modes of support.

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