Tuesday Jul 15, 2014

Prepare for My Oracle Support (MOS) Release 14.3—Browser Requirements

If you have a CSI number, then you are eligible for technical support for your Oracle products using the My Oracle Support (MOS) portal.

With the rollout of My Oracle Support 14.3 on July 18, 2014, there will be changes to certified browsers.

If your browser is not upgraded, you may encounter issues or receive unexpected results and the solution will be to move to the certified browser. Fixes will not be generated for browsers that are no longer supported.

Check your browser version before July 18 to minimize any adverse impact later, when you do need to use MOS for any research or to file an SR.

Monday Nov 18, 2013

Did Your Question Get Answered in My Oracle Support Community?

One of the primary goals of My Oracle Support Community is answering your questions with a Correct or Helpful reply.

Sometimes it is hard to tell if you got the information you needed! As the person asking the question, you can let the community know which replies you found correct and which ones were helpful.

[Read More]

Monday Sep 16, 2013

MOS Quick Reference Guide

Be more efficient with the MOS Quick Reference Guide![Read More]
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This is the official blog of the Proactive Support Team for WebCenter Content Products: Content Management, Imaging, Records, Site Studio, DIS, Outside In, and more. Find information about our activities, publications, product related information and more.

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