Wednesday Dec 11, 2013

Framework Folders are now Enterprise Libraries? Sort of...

I know what you're thinking, "If all Enterprise Libraries are Folders, then do all of my Folders have to become Enterprise Libraries?"  No...[Read More]

Monday Nov 18, 2013

Did Your Question Get Answered in My Oracle Support Community?

One of the primary goals of My Oracle Support Community is answering your questions with a Correct or Helpful reply.

Sometimes it is hard to tell if you got the information you needed! As the person asking the question, you can let the community know which replies you found correct and which ones were helpful.

[Read More]

Thursday Nov 14, 2013

The Sky is NOT Falling, Your Java is Fine!

If you continue to ensure that you are upgrading and maintaining current releases of your Java Runtime Environment, along with all of the products that rely on it, you won't have anything to worry about.[Read More]

Monday Sep 16, 2013

FMW Newsletter Sep 2013

The latest FMW newsletter has been published, 

Oracle Fusion Middleware Support News : Current Edition - Volume 9 : September 2013 (Doc ID 1347075.1)

.

[Read More]

Oracle OpenWorld 13: Learn. Connect. Explore with Oracle Support and Services

Oracle Services will be front and center when Oracle OpenWorld kicks off.

More than 500 experts from across Services will be on hand September 22-26 to share best practices for adopting and optimizing Oracle technology.

Learn. Connect. Explore with Oracle Support and Services

.

[Read More]

MOS Quick Reference Guide

Be more efficient with the MOS Quick Reference Guide![Read More]

Thursday Sep 05, 2013

Oracle OpenWorld 13: Learning from the success of others

Oracle OpenWorld![Read More]

Thursday Aug 08, 2013

FMW Support Newsletter

Not that long ago, you sent the dog outside, and he returned with a slobbery newspaper. Now, News come to your email box! 

We publish technology news quarterly to give you the latest information from Oracle Fusion Middleware Support.

You may have received an eBlast with a link to it, or you can check out the latest edition here:

Oracle Fusion Middleware Support News : Current Edition - Volume 8 : June 2013 [Doc ID 1347075.1]
[Read More]

Tuesday Jun 11, 2013

SR Activity Summaries Via Direct Email? You Bet!

If you’ve ever opened a Service Request through My Oracle Support (MOS), you know that most of the communication between you and the Oracle Support Engineer with respect to the issue in the SR, is done via email.  Which type of email would you rather receive in your email account?[Read More]

Tuesday May 21, 2013

Did you know that you can provide feedback on Knowledge Management (KM) articles?

Help us to help YOU by commenting/critiquing Oracle Knowledge Base articles![Read More]

Thursday May 16, 2013

Join the WCC Community!

The same thing applies to us humans, too… I found a Community that interests me by typing in one of my Oracle products, “Oracle WebCenter Content” in the “Find a Community” box.  Now that I’ve joined, I can meet many other customers like me who use the product.  For more information, CLICK HERE to learn how to use Communities to your advantage!
[Read More]

Monday Apr 15, 2013

Certifiably Certified!

How do you know if all of the pieces to your Enterprise Solution will fit together and work properly?  Fortunately, Oracle has made the issue of Certification a much simpler one to resolve![Read More]

Friday Apr 05, 2013

RDA: Files for the Masses!

For more information on how you can use RDA, see Get Proactive with Fusion Middleware : Resolve SRs Faster! Use Remote Diagnostic Agent (Doc ID 1498376.1)

[Read More]
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This is the official blog of the Proactive Support Team for WebCenter Content Products: Content Management, Imaging, Records, Site Studio, DIS, Outside In, and more. Find information about our activities, publications, product related information and more.

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