Thursday May 14, 2015

WebCenter is Here!

This morning, I checked my email and found another surprise.  Development has announced the release of Oracle Fusion Middleware's version!  Just like that, BAM!  The release of the new version of Oracle Fusion Middleware brings with it a new release ( of WebCenter Contet as well.  Light the fires, and bring meat to the feast, .9 has come![Read More]

Monday May 11, 2015

ADVISOR WEBCAST: WebCenter Content - Oracle Text Search (OTS) for Oracle Database 11g

Gain knowledge of setting up, populating, analyzing and improving performance of Oracle Text Search (OTS) for Oracle Database 11g. 


  • Presented on Wednesday, June 24, 2015
Topics Included:
  • What does the Oracle Text Search index look like?
  • How does the Oracle Text Search index get populated?
  • Analyzing Searches
  • Performance and Fragmentation
  • Types of index rebuilds and how to improve time
  • External Search Collection using Oracle Text Search

Duration: 1 hr

Current Schedule and Archived Downloads can be found in Note 740966.1.


Watch the recording of this webcast here:


You can download the slides for this presentation from here: AW_WCC_TEXTsearch_V12c5.pdf

Thursday Apr 16, 2015

WebCenter Content 11gR1 dot8 Bundle Patch 11 ( Released

WebCenter Content 11gR1 dot8 Bundle Patch 11 ( was released on April 14, 2015.

This patch can be  downloaded from Patch 20624268: WEBCENTER CONTENT BUNDLE PATCH

Bundle patches are collections of controlled, well tested critical bug fixes for a specific product  which may include security contents and occasionally minor enhancements. These are cumulative in nature meaning the latest bundle patch in a particular series includes the contents of the previous bundle patches released.  A suite bundle patch is an aggregation of multiple product  bundle patches that are part of a product suite.

For further information, please see the following document:
Links to One-Off/Interim and Fully Released Patches for Oracle WebCenter Content, 11g (MLR numbers/links) (Doc ID 1509747.1)

At this time, there are no plans for another WebCenter Content Bundle Patch release.

Wednesday Mar 25, 2015

Finding "End of Support" Information for Fusion Middleware

With the consistent release of new versions of software, "End of Support" times get here quicker than you might hope![Read More]

Monday Feb 09, 2015

Attend this LIVE Webcast to Learn about WebCenter Content 11g Clusters on March 11th!

ADVISOR WEBCAST: WebCenter Content 11g Clusters

PRODUCT COMMUNITY: Oracle WebCenter Content


  • Wednesday, March 11, 2015 08:00 AM (US Pacific Time)
  • Wednesday, March 11, 2015 11:00 AM (US Eastern Time)
  • Wednesday, March 11, 2015 04:00 PM (Central European Time)
  • Wednesday, March 11, 2015 08:30 PM (India Standard Time)


This one-hour session is recommended for technical and functional users who are considering WebCenter Content clusters or who would just like more information about them.

Topics Include:

  •   What is a cluster?
  •   Advantages and Disadvantages
  •   What has changed since 10g?
  •   Documentation and Knowledge Articles
  •   Troubleshooting
  •   Patching
  •   Content UI clustering
  •   Inbound Refinery and clusters
  •   Clustering Process Flow

Duration: 1 hr

Current Schedule and Archived Downloads can be found in Note 740966.1

WebEx Conference Details

Topic: WebCenter Content 11g Clusters
Event Number: 255 671 735
Event Passcode: 909090

Register for this Advisor Webcast:

Once the host approves your request, you will receive a confirmation email with instructions for joining the meeting.

InterCall Audio Instructions

A list of Toll-Free Numbers can be found below.

  • Participant US/Canada Dial-in #: 1866 230 1938    
  • International Toll-Free Numbers
  • Alternate International Dial-In #: +44 (0) 1452 562 665
  • Conference ID: 84292155


Thursday Jan 22, 2015

Oracle WebCenter Content (WCC) Bundle Patch

Oracle WebCenter Content (WCC) bundle patch was released on January 20, 2015!

Bundle patches are collections of controlled, well tested critical bug fixes for a specific product  which may include security contents and occasionally minor enhancements. These are cumulative in nature meaning the latest bundle patch in a particular series includes the contents of the previous bundle patches released.

This patch bundle can be downloaded from Patch 20022599: WEBCENTER CONTENT BUNDLE PATCH

For further information, please see the following documents:

  • Links to One-Off/Interim and Fully Released Patches for Oracle WebCenter Content, 11g (MLR numbers/links) (Doc ID 1509747.1)
  • How to Keep Your WebCenter Content Products Up to Date with Current Patches (Doc ID 1414613.1)

Monday Jan 05, 2015

Locating Archived Notes for Great Info on Older Versions

As products are updated and re-released, a lot of the knowledge and wisdom of the older versions are stored in the Archives.  Finding this information is easier than you think![Read More]

Monday Oct 27, 2014

Oracle Documents Cloud Service

An independent report from Dynamic Markets tells us that "89% of business managers believe their employees need 24/7 access to core business systems to implement their business strategy."  Basically, everyone needs access to everything, from anywhere, and they need it immediately.[Read More]

Monday Oct 13, 2014

Microsoft IE May or May NOT Serve Java

As of September 9, 2014, users with the latest versions of IE will see error notifications when Web pages try to load many of the versions of Java ActiveX controls. What do you do?[Read More]

Thursday Oct 02, 2014

Guided Resolutions when Creating a Service Request (SR)

Anyone logging Service Requests recently might have noticed changes to some of the available options.

Oracle is enhancing My Oracle Support (MOS) to provide a new Guided Resolution feature to help streamline the process for solving common software and hardware issues.

This feature is designed to guide you to a technical resolution for known issues by using fact-driven logic based on your specific situation and/or configuration.

The following screenshot shows what you will see if a guided resolution flow is available, in this case for WebCenter Content (WCC) Installation Issues and Troubleshooting.  Notice the yellow box that says Guided resolution has been activated.  This is what tells you there is a guided resolution for that Problem Type.

The goal is for users to get access to Oracle best practices for diagnosing issues across key product areas while retaining the flexibility of filing an SR in the event that a solution is not found.

The following screen shot shows the start of a guided resolution with the list of options available.

The WebCenter Content Problem Types that currently have Guided Resolutions in MOS are:

  • 1. Installation > Installation Issues and Troubleshooting
  • 1. Installation    > High Availability - Clustering
  • 2. Configuration and Administration > Searching and Indexing
  • 2. Configuration and Administration > High Availability - Clustering
  • 4. Runtime Issues, Performance and Monitoring > Searching and Indexing
  • 5. Product Usage and Application Development > Content UI
  • 7. Security > Active Directory
  • 7. Security > Content Server Security / Authentication
  • 7. Security > Credential Map
  • 7. Security > LDAP
  • 7. Security > OAM
  • 7. Security > OSSO

Click here to reference the official statement on the  Guided Resolution Feature (PDF).

Please be aware that Guided Resolutions are being constantly improved with new flows and will incorporate more products

We encourage you to send feedback on your experience by selecting the "Contact Us" link from  My Oracle Support and then selecting Problem Type "General issues with MOS" >> "Software-MOS Feedback/Enhancement Request."

Your feedback helps drive our ongoing efforts to enhance your My Oracle Support experience.

Friday Aug 15, 2014

Exclusive Expert and Peer-Led Sessions—Only at Oracle OpenWorld

With more than 2,500 sessions, dozens of hands-on labs, hundreds of demos, four Exhibition Halls, and countless meet-ups, Oracle OpenWorld is the place to learn, share, and network.

Planning ahead is always a smart move and here are some links to help you plan your Oracle OpenWorld schedule.

You will hear directly from Oracle Thought leaders, Oracle Support experts and their peers about how to succeed across the Oracle stack—from Oracle Consulting Thought Leader sessions dedicated to the cloud to hands on demos showing the value of My Oracle Support—Oracle Open World is your one stop shop for everything Oracle.

Featured sessions include:

Visit the Support & Services Oracle OpenWorld website to discover how you can take advantage of all Oracle OpenWorld has to offer. With 500 Services experts, 50+ sessions, networking events and demos of powerful new support tools, customers will find relevant, useful information about how Oracle Services enables the success of their Oracle hardware and software investments.

Thursday Aug 07, 2014

Learn, Connect and Explore at Oracle OpenWorld 2014

Oracle OpenWorld is once again upon us and Oracle Services will be front and center! More than 500 experts from across Services will be on hand September 28 - October 2 to share best practices for adopting and optimizing Oracle technology.

[Read More]

Monday Aug 04, 2014

New Categories for "Problem Types" Available to Create New SRs!

New "Problem Types" make for consistent choices across all Oracle products![Read More]

Tuesday Jul 15, 2014

Prepare for My Oracle Support (MOS) Release 14.3—Browser Requirements

If you have a CSI number, then you are eligible for technical support for your Oracle products using the My Oracle Support (MOS) portal.

With the rollout of My Oracle Support 14.3 on July 18, 2014, there will be changes to certified browsers.

If your browser is not upgraded, you may encounter issues or receive unexpected results and the solution will be to move to the certified browser. Fixes will not be generated for browsers that are no longer supported.

Check your browser version before July 18 to minimize any adverse impact later, when you do need to use MOS for any research or to file an SR.

Monday Jun 16, 2014

Framework Folder Support for WebCenter Portal? It's Coming!

You may be surprised to learn that support for Framework Folders on WebCenter Portal is, indeed, here! 

Oracle has released bundle patches for both WebCenter Content and Portal in April 2014 which bring home the support for FrameworkFolders. These patches will bring these products to version

[Read More]

This is the official blog of the Proactive Support Team for WebCenter Content Products: Content Management, Imaging, Records, Site Studio, DIS, Outside In, and more. Find information about our activities, publications, product related information and more.


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