Wednesday May 28, 2014

MOSC Bits - Personalized Profile


It is a good idea to have a unique profile in MOSC. Your activities there are better recognized and might even become a well known brand! This leads to recognition and trust.

My Oracle Support Communities (MOSC)  is a well established platform where experiences are shared. Reputation and trust are the basis for the quality of all communication there.

A personalized  profile can help to build up a good reputation. Besides the experience counter, a good name, details about your location and business experience are valuable details. Although a little bit hidden, the profile's avatar can be customized, too. The profile's avatar is an eye catcher and can act as an unique visual representation for  you. 

How to add / modify MOSC profile avatar (picture, icon)  ?   


  • Don't look in Edit Profile section.
  • After login, click on  your profile's name on top right.  

  • This lists all public information as part of the Bio section.
  • Select the Activity tab.

  • The Change Avatar link is on same level at far right.
  • A list of predefined symbolic pictures is populated.
  • Choose from the list of existing pictures or try Add Another to upload an image file from your local computer (JPG, PNG, GIF, or BMP only, maximum file size of 2.0 MB).
  • Note: New added images can be used only after running through a review process. Usually after one business day they can be selected for your personal avatar.


Saturday May 11, 2013

How to track My Oracle Support Community subscription and thread ?

Oracle provides an abundant resources to its customers. One of many perks of being an Oracle customer is to have access to specific forums where you can post your product related questions and problems. These forums are called My Oracle Support Community - MOSC for short. We will discuss MOSC in detail some other time, but if you have used My Oracle Support Community and are familiar with its working process, you may wonder how do you keep track of your subscription? At some point, you may also get curious to find out how can you keep track of a thread you or anyone posted in community? This is an important function that I use frequently. I followed few quick steps and now I get an email every time there is an update to the subscription. There is also a one-click setup, to follow any thread that I am interested in.

Allow me to describe these setups in detail.

Set up for community subscription email notification is as easy as 1-2-3!

Step 1: Login to My Oracle Support Community

Step 2: Click link 'My Profile' on top right corner


Step 3:: Select the check-box 'Receive emails based on your community subscriptions' and click button 'Save'


That's all! And now you will receive an email every time there is posting for your subscription

On the other hand, in order to receive an email every time a thread is updated, go to the thread of interest and click link 'Subscribe' located at the right side bottom of the thread


This action will change 'Subscribe' link to 'Un-subscribe' and you will start receiving email whenever there is update to this thread. If you would like to stop receiving this email, click link 'Un-subscribe', that is available on same thread which was subscribed earlier.

(If you have question about above instructions or for anything related, feel free to comment here)

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