MOS Quick Reference Guide
By Irina Donaldson - Moderator -Oracle on Jul 17, 2013
Sometimes I like to drive around aimlessly, exploring, looking for wildlife, mountain peaks, rivers. I take the Jeep top down, feel the summer wind and get some vitamin D into my system. And just drive.
We live at the foot of the Rocky Mountains, and there are dirt roads aplenty, with ranches, forests, views of snowy peaks, one range after another. There are abandoned mining towns from when silver attracted new immigrants west to Colorado in the 1800s. There are pristine lakes with trout jumping at bugs on the surface. About 2 hours north of us, beyond the big city of Denver, is Rocky Mountain National Park, a great destination for seeing elk. A few days ago we went there in search of baby elk (didn't see any) and took the time to explore the little roads in the town of Estes Park. Mostly to help us learn our way around the traffic that can be frustrating in this tourist town
Yes, GPS or a map would be more efficient; But isn't it fun to just play sometimes, without any goal in mind?
By now I have a fairly good idea of what road goes where in this part of the country.
Most of the time, though, I have to be somewhere at a given time and don't have the luxury to explore, or the destination is not overly scenic. In that case, it's best to know exactly where I'm going and how to get there with minimal effort.
Sort of like going into My Oracle Support, if you think about it.
There are SO many features, for SO many purposes, and you don't always want to spend hours wandering around to find what you need. The tabs across the top help to limit your wandering, but it sure would be handy to have a Cheat Sheet.
Wander no more! The MOS Quick Reference Guide is here! Your "MOS GPS", if you will, to get you where you need to be in record time.
Here you will find steps for doing various kinds of Knowledge or Patch searches; for using PowerView to streamline and speed up your searching; for dealing with Service Requests; and more! Two pages that can simplify your life.
Check it out and tell us what you think in the Comments below.
We hope that you will find it useful, but that sometimes, you will want to feel the wind in your hair as you wander aimlessly in MOS, exploring its richness.