Wednesday Sep 25, 2013

Read the newly updated Fusion Middleware Lifetime Support Policy Document

The newly updated Fusion Middleware Lifetime Support Policy Document is now available. This is Oracle's official way of communicating product end-of-life plans.

  • Major changes include:
  • 11g & 10gR3 'suite' date changes
  • New entries and updates for BI & EPM
  • Extended Fusion Middleware 11g Lifetime Support Policy Dates (Doc ID 1585582.1) explains the rationale for the extended 'suite' support timelines as well as the extended error correction support for 11gR1 PS6
  • 12c related Lifetime Support Policy changes were excluded during this round of updates. The 12c additions will be added when the roadmap is finalized.

Monday Sep 16, 2013

Oracle OpenWorld 13: Learn. Connect. Explore with Oracle Support and Services

Oracle Services will be front and center when Oracle OpenWorld kicks off.

More than 500 experts from across Services will be on hand September 22-26 to share best practices for adopting and optimizing Oracle technology.

Learn. Connect. Explore with Oracle Support and Services

Oracle Support and Services will be at Oracle OpenWorld in full force this year with 40+ sessions,

  • a Support Stars Bar,
  • a My Oracle Support Community Meet up,
  • demos of powerful new support tools.
  • Learn best practices for maintaining Oracle Fusion Middleware,
  • how to utilize Oracle Fusion Middleware products in a private cloud environment,
  • tips for running Oracle Fusion Middleware in critical environments,
  • and more...

Check out the Services and Support Oracle OpenWorld website to discover how you can take advantage of all Oracle OpenWorld has to offer!

We hope to see you in San Francisco later this month!

Thursday Sep 12, 2013

NEW -- FMW Newsletter Sep 2013

The latest FMW newsletter has been published, with information about:

  • FMW 12c,
  • the latest IdM patches,
  • FMW trainings,
  • Oracle OpenWorld,
  • links to IdM Twitter/LinkedIn/blogs,
  • and more
To see the latest issue, go to:
  • Oracle Fusion Middleware Support News : Current Edition - Volume 9 : September 2013 (Doc ID 1347075.1)
For more information about the newsletter, see our blog post:

Happy Trails!

Wednesday Sep 11, 2013

NEW -- OAAM Information Center

The time has come, the time is now.

We have Information Centers for various IdM products (OAM, ODSEE, OID, OVD, OIM). Isn't it about time for OAAM to have one too?

During the past few months, we have sorted through the OAAM articles in our knowledge base and organized them into what we hope will help you find what you need in a better way. Not only do we list those articles, but you can also quickly find the official documentation, patch release information, and links to our MOS Community where you can post questions that could be answered by those out in the field doing the same types of things that you're about to try.

The IC is organized into 5 different documents corresponding to Overview (Hot Topics + Resources), Use, Troubleshoot, Install/Configure, Certify.. The starting point is here, then use the tabs across the top to get to the topic of interest:

Information Center: Oracle Adaptive Access Manager 11g and later (Doc ID: 1559842.2)

The red arrows show some common IC features worth noting, such as the tabs and subtabs across the top, the widget subtabs, and how they can be collapsed or expanded.

We hope that you find this and all our ICs helpful.

Let us know if there are other resources you'd like for us to add!

Happy Trails

Thursday Sep 05, 2013

Oracle OpenWorld 13: Learning from the success of others

September is upon us and that can only mean one thing - OpenWorld is just around the corner!  One of the best things about the show for Identity Management customers is the chance to learn from other customers about what worked, what did not and how to get the most value from your information and the infrastructure that supports it all.

All of us want to help our organizations save money and be more efficient.

As an example here is a summary of just one IDM session available:
Oracle Identity Management: Enabling Business Growth in the New Economy [CON8808]
Oracle Identity Management offerings have evolved from static sets of IT tools to a dynamic platform that enables organizations to attract and develop relationships with customers, partners, and citizens by leveraging cloud, mobile, and social identities. Further, Oracle Identity Management products are on the cutting edge for organizations seeking to expand their market offerings with intelligent and internet-aware devices such as set-top boxes, cars, and medical devices. In this session, Amit Jasuja, Oracle’s senior vice president of Identity Management Product Development, explores the recent trends in identity management and explains how Oracle is helping organizations remove complexity and capture new opportunities.
To see the full list of sessions dedicated to Oracle Identity Management, check out the online guide at

We hope to see you in San Francisco later this month!


This is the official blog of the Proactive Support Team for Identity Management: OIM, OAM, OID, OVD, OUD, DSEE, etc. Find information about our activities, publications, product related information and more.


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