Friday Dec 27, 2013

Premier Support Ends Dec 31, 2013 for the following products:

Oracle Adaptive Access Manager (OAAM) 10g

Sun Java System Access Manager 7.1

OSSO 10gR3

OIM 9x 

As of January 1, 2014, the above mentioned Oracle products are moving from the Extended stage of Lifetime Support into the Sustaining stage.

Because product releases supported by Sustaining Support are not fully supported, information and skills regarding those releases may be limited. The availability of hardware systems to run such product releases may also be limited.

For full details see the Lifetime Support Policy and the Technical Support Polices.

Per the Technical Support Polices:

  • Sustaining Support does not include the 24-hour commitment and response guidelines for Severity 1 Service Requests as defined in the Severity Level section of the Technical Support Policy.
  • Existing patches and upgrade scripts will continue to be available.
  • Support continues to be available via My Oracle Support.

Details are available here:

Oracle Adaptive Access Manager (OAAM) 10g (Doc ID 1609012.1)

Sun Java System Access Manager 7.1 (Doc ID 1608469.1)

OSSO 10gR3 (Doc ID 1608519.1)

OIM 9.x  (Doc ID 1608487.1)

Tuesday Dec 10, 2013

Oracle Fusion Middleware Support News : December 2013

See the latest Fusion Middleware Support News : December 2013!

1347075.1

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This is the official blog of the Proactive Support Team for Identity Management: OIM, OAM, OID, OVD, OUD, DSEE, etc. Find information about our activities, publications, product related information and more.

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