Tuesday Apr 08, 2014

Advisor Webcast: Troubleshooting Essbase Analytics Link

Advisor Webcast

 Troubleshooting Essbase Analytics Link

16th April 2014

This one-hour session is recommended for technical and functional users who use and administer Essbase Analytics Link.

The Advisor Webcast will cover installation preparation and planning, troubleshooting techniques, log file locations, how to read and interpret the logs as well as talk about the internal communication between EAL components.

In addition the Ports and Protocols used as well as the prerequisites to establish the connections will be addressed, with a quick look at tools to assist with troubleshooting.


  • EAL Architecture
  • EAL Communication Paths
  • Use Cases
  • Troubleshooting Installation and Configuration

Register Now - visit:

Troubleshooting Essbase Analytics Link
Doc ID 1633062.1


To view scheduled & archived recordings of previous Business Analytics Advisor Webcasts visit:

Oracle Business Analytics Advisor Webcast [Doc ID 1456233.1]


Attendees using recent Chrome or Firefox browser versions maybe required to activate the WebEx plug-in before joining a WebEx meeting.

For up to-date information ensure to review the WebEx Support page:

Thursday Sep 26, 2013

Troubleshooting the Web Center Portal / OBIEE integration

(in via Julie)

Julie sent me her latest addition to the Knowledgebase: 

Troubleshooting the Integration of Oracle WebCenter Portal and Oracle Business Intelligence (Doc ID 1579858.1)

In her mail she explained:

"Having issues with embedding your OBIEE Reports in WebCenter Portal?
This troubleshooting document contains quick checks for you to test and solutions to issues that may arise.
There are details of log files to look at to help you identify the issue.
The integration uses SOAP connections and the impersonate abilities of OBIEE to ensure reports and data are secured correctly.
If this is not set up correctly, the integration will fail, steps of how to check this are also included in the note.

We hope to make the integration of the two a little easier for everyone.

Thursday Jul 04, 2013

OBIEE Advisor Webcasts coming this month

Coming to you in July ...

During this July the Proactive Support Team will be presenting the following Advisor Webcasts for Oracle Business Intelligence Enterprise Edition (OBIEE).

  • OBIEE 11g Using and Troubleshooting on Mobile Devices

July 23rd (15:00 GMT/UTC) - Recommended for technical and functional users who want to use OBIEE's capabilities but not be tied to a wired network. That is anyone needing reports on a smartphone or tablet. That could be a CEO, or a someone working out in the field. This presentation describes the functionality available on mobile and how to set it up and which mobile devices are supported.

  • OBIEE 11g New Features
July 30th (13:00 GMT/UTC) - Recommended for technical and functional users who want to know what are the latest features with OBIEE and

To register for these simply visit Oracle Business Analytics Advisor Webcast Schedule and Archive Recordings and follow the registration links.

Missed an Advisor Webcast?   You can also review any of the past Advise Webcasts via the Archived pages at:

Oracle Business Analytics Advisor Webcast Schedule and Archive Recordings

Document 1456233.1

Wednesday Jun 20, 2012

Troubleshooting OBIEE Common Configuration Errors

Common Configuration Errors in OBIEE have now a new opponent:

KM Note 1359798.1 contains a Whitepaper (PDF) to deal with some of the common errors.

So if your questions are about:

  • System User authentication
  • Reasons Why a User May Not Be Able To Login
  • and other authentification problems

then this might be just the note for you.

Wednesday Jan 25, 2012

Tips and Tricks with Enterprise Manager - troubleshooting EPM/BI

guest article by Maurice Bauhahn:

As a hopeless DIYer (do it yourself-er) I seldom start with an adequate set of the right tools to hand to complete a job (such as when I recently replaced the plug on a soymilk making machine bought in Cambodia...a project which ultimately involved multiple screwdrivers, a volt-meter, a pair of pliers, and a knife...and no documentation .

When you start DIY troubleshooting problems in the Oracle Hyperion EPM or OBIEE environments, however, you need not fear a lack of tools or a lack of documentation.

Your software elves at Oracle have bundled two large toolboxes full of useful tools with EPM 11.1.2.x and OBIEE 11g installs: Remote Diagnostic Assistant (RDA) and Enterprise Manager (EM).

Earlier in this blog you will find details on RDA in the RDA Advisor Webcast.

Our EPM developers have written some Tips&Tricks hints in a document on how you may deploy EM. (Alternatively if that file is replaced with one of a different name do a web search for: >> "Enterprise Manager" EPM Tips << )

OBIEE's installer automatically deploys the EM tool. I'm eager to prepare a Webcast Advisor on EM...but need to patiently await the next EPM release with its added functionality.

Meanwhile enjoy exploring your local http://<WebLogicAdminServer>:7001/em and http://<WebLogicAdminServer>:7001/dms

Use '/em' to slice and dice your logs and '/dms' (Dynamic Monitoring Service) to track memory and load on your Java servlets.

Feel more confident in your next EPM and OBIEE DIY troubleshooting task...the tools you need are near at hand!

Cheers, Maurice

This blog talks about the latest news and upcoming events initiated by the EPM/BI Proactive Support Team.




« April 2014