Tuesday Oct 15, 2013

Introducing the Business Analytics Proactive Support Team

Dear Reader,

So you're reading this blog and its all pretty cool but have you ever wondered who are these "Proactive" people behind the blog and what exactly do they do?
Well here's a visual to help you out. It pretty much sums up our tasks: 


(click to enlarge)

The Business Analytics Proactive team are a team of 11 engineers located worldwide focused on getting information out to you as quickly and efficiently as possible. We're close to the SR-handling arm of the org so we get to know the common hurdles and questions coming in.

Our job is to try to pre-empt these questions thereby improving your overall experience with our products.

We also get involved in knowledge management, product improvements, diagnostics and testing.

So say hello to :

  • Paul (AU, Brio/BI+)
  • Nancy (US, Essbase)
  • Debbie (UK, Essbase/OBIEE)
  • Greg (UK, HFM)
  • Tanya (US, OBIEE, HFM)
  • Mel (UK, HFM/Enterprise)
  • Martin (DE, OBIEE)
  • Ian (UK, OBIEE)
  • Julie (UK, WCP/OBIEE )
  • Maurice (UK, BI/automation) and
  • Torben (DE, Essbase)

You'll see them pop up on LinkedIn occasionally as well as in  MOS Communities and you may even bump into them during a SIG or user group. We'll let you know where they'll be loitering next in the  'Meet the team' section.

Friday Oct 12, 2012

Team Schedule

So you want to meet the Proactive Support Technology Team?
Here is where we can be found next:

Conference
Date
Member
Link

UKOUG Scotland
Oracle Linlithgow

Wed 11/Thu 12 Jun 2014
  • Lia Nowodworksa
Info

You will find this schedule via the link in the upper right section of this blog under "meet the team", or you can bookmark this post

About


This blog talks about the latest news and upcoming events initiated by the EPM/BI Proactive Support Team.

Authors:

italia.nowodworska@oracle.com
paul.anderson@oracle.com





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