Friday May 08, 2015

Premier Support for EPM Release 11.1.2.x Ends April 30, 2015 for IR, PR, WA, HPS, IMP, SOP

Please be advised that Premier Support for the following 11.1.1.2.x EPM products:
  • Hyperion BI+ (Interactive Reporting, Web Analysis and Production Reporting)
        -   See the appropriate SOD documents for other pertinent details; an exception applies for Web Analysis when used with an EPM application product
        -   Timelines for Financial Reporting follow the timelines of the related application product
  • Hyperion Performance Scorecard
  • Oracle Integrated Margin Planning
  • Oracle Strategic Operational Planning

ended on April 30, 2015 as documented in the Lifetime Support Policy.  This marks the first time that Oracle’s Hyperion customers have the opportunity to purchase Extended Support for a product release.

Beginning May 1, 2015 new bugs and fixes for the products listed above will only be created for those customers that have purchased Extended Support.

Sustaining Support is available for those customers that do not purchase Extended Support. 

Please see the Lifetime Support Policy for further information about the Lifetime Support stages.

Reference Materials

Doc ID 1617238.1 Oracle Enterprise Performance Management Software Error Correction Policy

Doc ID 1590676.1 Oracle Enterprise Performance Management 11g Grace Periods for Error Correction

Doc ID 1901891.1 Hyperion Performance Scorecard Statement of Direction 

Doc 1907819.1 Oracle Hyperion BI+ Interactive Reporting Statement of Direction

Doc 1932533.1 Oracle Hyperion BI+ Production Reporting Statement of Direction

Doc 1932177.1  Oracle Hyperion BI+ Web Analysis Statement of Direction

·

Thursday Mar 13, 2014

Important! Discoverer Statement of Direction


Oracle Business Intelligence Discoverer
Statement of Direction

March 2014

Product Management have released the Statement of Direction for Oracle Business Intelligence Discoverer Tools.  This document is available to download from My Oracle Support (MOS) Knowledge article:


Oracle Business Intelligence Discoverer Statement of Direction - March 2014
Doc ID 1634827.1


If you are using Discoverer please ensure to read this document as it contains vital information about:

  • Oracle’s Product Strategy
  • Oracle’s Support Policy
  • Oracle’s Recommendations to Customers

NOTE: Oracle recommends migrating to our strategic business intelligence offering by June 2015. Please contact Oracle Sales Account teams for details.

About


This blog talks about the latest news and upcoming events initiated by the EPM/BI Proactive Support Team.

Authors:

italia.nowodworska(€)oracle.com
torben.hein(€)oracle.com
paul.anderson(€)oracle.com
julie.foster(€)oracle.com





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