Friday May 25, 2012

Oracle Diagnostic Framework and EPM - a practical approach

Today I  was pointed towards a KM article:

Using Oracle Diagnostic Framework to Troubleshoot Oracle Hyperion EPM 11.1.2.x (Doc ID 1408604.1)

It contains a fine explanation of what the Oracle Diagnostic Framework (ODF) actually is:

"Oracle Diagnostic Framework (DFW) has been built into a wide variety of Oracle products classified as 'Middleware'. DFW depends upon prior configuration of a dfw_config.xml configuration file whereby an application upon receipt of a trigger, exports a pre-defined set of logs/traces/dumps to an Automatic Diagnostics Repository (each with a complex hierarchy of subdirectories). A minimal configuration of dfw_config.xml files has by default been implemented in EPM 11.1.2.x."

All the details about the setup, how it is done and what commands to use to get it running are great.
If you want to use ODF with EPM and set it up you are absolutely right there.

But I would be even happier, if this would include the information (or link to it) from these two articles:

How To Use Incident Packages and ISS Viewer (Doc ID 1402104.1)
Use Enterprise Manager Fusion Middleware Control to Troubleshoot Oracle Hyperion Enterprise Performance Management 11.1.2 Family of Products (Doc ID 1456485.1)

Once you have read and understood these, you will not only know how to get EPM and ODF working together, you will also know what to do with the resulting information and how it may assist you in troubleshooting your EPM issues.

Remember that running ODF and RDA will assist Oracle Technical Support in great detail and will result in faster resolution of Service Requests.

Are you still unsure about RDA?  Check out the recording of the RDA webcast from December
or review these:

Remote Diagnotics Agent (RDA) Step-by-Step Instructions for EPM Essbase Systems (Doc ID 1411573.1)
Using Remote Diagnostic Agent (RDA) to Troubleshoot Oracle Hyperion EPM 11.1.2.1 (Doc ID 1304885.1)

My hope is that you bookmark these articles to get back to them in case you need them.
And may this be so rare that you need the bookmarks to look up the commands to run them :)

.T

About


This blog talks about the latest news and upcoming events initiated by the EPM/BI Proactive Support Team.

Authors:

italia.nowodworska@oracle.com
paul.anderson@oracle.com





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