Sunday Aug 23, 2015

New Knowledge Article: Troubleshooting Oracle Hyperion Essbase Crashes and Hangs

The following new My Oracle Support Knowledge Article is available:

Troubleshooting Oracle Hyperion Essbase Crashes and Hangs
Doc ID 2028052.2


This article provides a series of step through processes, to assist and guide in investigating an Essbase crash or hang issue.

Along with getting started and investigating a crash or hang, the article contains details on common crash and hang symptoms, log and configuration file locations, along with additional references.

Oracle highly recommends you always apply the latest Bundle Patch Set available for your release. This will help to rule out any resolved Bugs as a potential cause.

For more information on the latest Essbase Patch releases refer to the document:

Available Patch Sets and Patch Set Updates for Oracle Hyperion Essbase
Doc ID 1396084.1

To assist in locating these articles for all future updates, they can be easily bookmarked.


To Bookmark - click on the star to the left of the title.

Once bookmarked the star will become yellow, and the article can be quickly accessed from the "Favorites" drop down menu.

Questions specific to Essbase ...

For questions specific to Hyperion Essbase ...

The My Oracle Support Community "Hyperion Essbase" is the ideal first stop to seek & find product specific answers:

Hyperion Essbase



Friday Aug 14, 2015

New Knowledge Article: OBIA: Required and Recommended Bundle Patches and Patch Sets

The following new My Oracle Support Knowledge Article is available:

OBIA: Required and Recommended Bundle Patches and Patch Sets
Doc ID 2005366.1


This article provides the Oracle Business Intelligence Applications (OBIA) recommended versions and required patches for a successful BI Applications

To assist in locating this article for all future updates, it can be easily bookmarked.

To Bookmark - click on the star to the left of the title.

Once bookmarked the star will become yellow, and the article can be quickly accessed from the "Favorites" drop down menu.

Questions specific to OBIA ...

The My Oracle Support Community is an ideal place to seek & find product specific answers:

OBIA



Friday Jun 05, 2015

New Knowledge Article: HFM 11.1.2.4 New Features & Differences from Previous Releases

(in via Tanya)

The following new My Oracle Support Knowledge Article is available:

Hyperion Financial Management (HFM) 11.1.2.4
New Features and Differences from Previous Releases

Doc ID 2015669.1


This article provides a high level list of the new features that exist in HFM 11.1.2.4 and details the changes/differences between HFM 11.1.2.4 and previous releases.

The details contains brief overview of the architectural changes and information relating to utilities, tools and logs that HFM Administrators will want to know.

Did you know ...

The EPM Cumulative Feature Overview Tool - New Web-Based Interface is available. This tool outlines the new and enhanced features and functionality for Enterprise Performance Management (EPM) product releases.

To access the tool directly visit:

Enterprise Performance Management
Cumulative Feature Overview Tool


Questions specific to Hyperion Financial Management ...

The My Oracle Support Community "HFM" is an ideal place to seek & find product specific answers:

Hyperion Financial Management (HFM)



Monday Mar 09, 2015

OBIA 11g: Migrate Configurations & Customizations between environments

(in via Julie)

Wanting to migrate Business Intelligence Applications (BIAPPS) configurations and customizations between two environments?

The Oracle Business Intelligence Application (OBIA) Support team have provided a new document that outlines the process:

OBIA 11g How to Migrate Configurations and Customizations
from Development to a Test or a Production Environment

Doc ID 1984269.1

The document is applicable for Oracle BI Applications 11g (11.1.1.7.1 or higher) and describes how to move OBIA 11g configurations and customization from one BIAPPS source environment to an alternate environment..

Starting with a brief overview, the document then provides detailed steps to guide you through the process. The term “source environment” is used to refer to the BIAPPS installation from which to migrate the contents, being typically a development environment.

Seeking assistance for OBIA ...

Some of the available links that you may be interested to visit include:

  • Information Center: OBIA Release 7.9.6.x and Later
    Doc ID 1406496.2


  • Troubleshooting Assistant: Product Information for OBIA
    Doc ID 1318707.2


  • OBIA: Getting Started with an OBIA 11.1.1.8.1 Install
    Doc ID 1672298.1


  • Oracle BI Applications 11.1.1.7.1 to 11.1.1.8.1 Upgrade Guide
    Doc ID 1673221.1

  • Oracle Technology Network (OTN):
    Oracle Fusion Middleware Supported System Configurations [Link]

Questions specific to OBIA ...

For questions or an issue that you can not identify - visit the OBIA Community as a first step on your way to a solution: :

My Oracle Support Community
OBIA

Friday Feb 27, 2015

OBIA 11g: Configuring BIAPPs with External LDAP Authentication

(in via Julie)

Wanting to configure Business Intelligence Applications (BIAPPS) with External Authentication?

The Oracle Business Intelligence Application (OBIA) Support team have provided a new document to assist:

OBIA 11g How to Configure BIAPPs with External LDAP Authentication
Doc ID 1984267.1

This document provides steps to configure BI Applications 11g with External Authentication, and is available from the My Oracle Support (MOS) - Knowledge section.

Prior to implementing the steps outlined in this document, BI Applications should be installed and set up as detailed in the BI Applications 11g Installation Guide. Once that is completed it can be configured to use an external LDAP for authentication.

Seeking assistance for OBIA ...

Some of the available links that you may be interested to visit include:

  • Information Center: OBIA Release 7.9.6.x and Later
    Doc ID 1406496.2


  • Troubleshooting Assistant: Product Information for OBIA
    Doc ID 1318707.2


  • OBIA: Getting Started with an OBIA 11.1.1.8.1 Install
    Doc ID 1672298.1


  • Oracle BI Applications 11.1.1.7.1 to 11.1.1.8.1 Upgrade Guide
    Doc ID 1673221.1

  • Oracle Technology Network (OTN):
    Oracle Fusion Middleware Supported System Configurations [Link]

Questions specific to OBIA ...

For questions or an issue that you can not identify - visit the OBIA Community as a first step on your way to a solution: :

My Oracle Support Community
OBIA

Sunday Feb 15, 2015

OBIEE 11g: Troubleshooting Crash Issues

(In via Debbie)

We are pleased to advise the following NEW Knowledge Document for Oracle Business Intelligence Enterprise Edition (OBIEE)  which is now available in My Oracle Support:


OBIEE 11g: Troubleshooting Crash Issues
Doc ID 1964727.2


This Knowledge Document guides you through a series of steps to assist in investigating a crash in an OBIEE 11g environment.

Along with the Overview and Getting Started sections, details are provided for Investigating a Crash and Common Crash Symptoms. If an issue is not resolved, the important information to provide within a Service Request are also outlined.

Where more information is required, the References section provides links to related documents, and a useful list of the Log & Configuration File Locations.

Additional Information:

If encountering Stuck Threads or Hang Issues, refer to our previous Blog post:

OBIEE 11g: Troubleshooting Stuck Threads or Hangs

Before proceeding to troubleshoot any issues Oracle highly recommends the latest Bundle Patch Set available be installed. For more information on the latest releases please refer to the following Knowledge Document:

OBIEE 11g: Required and Recommended Bundle Patches and Patch Sets
Doc ID 1488475.1

Questions specific to OBIEE ...

For questions or an issue that you can not identify - visit the OBIEE Community as a first step on your way to a solution: :

My Oracle Support Community
OBIEE

Thursday Feb 12, 2015

OBIEE 11g: Troubleshooting Stuck Threads or Hangs

(In via Debbie)

We are pleased to advise the following NEW Knowledge Document for Oracle Business Intelligence Enterprise Edition (OBIEE)  which is now available in My Oracle Support:

OBIEE 11g: Troubleshooting Stuck Threads or Hangs
Doc ID 1962112.2

Please note this document replaces the article mentioned in this previous announcement

This Knowledge Document describes the steps and methods to assist with troubleshooting Stuck Thread Issues in an OBIEE 11g installation.

The Getting Started section describes Stuck Threads and how to check for them. This is followed on by details on how to troubleshoot and avoid Stuck Threads. Links to examples of Stuck Thread Issues and Stuck Thread Log File entries are also provided.

Before proceeding to troubleshoot a Stuck Thread Issue Oracle highly recommends you install the latest Bundle Patch Set available. For more information on the latest releases please refer to the following Knowledge Document:

OBIEE 11g: Required and Recommended Bundle Patches and Patch Sets
Doc ID 1488475.1

Questions specific to OBIEE ...

For questions or an issue that you can not identify - visit the OBIEE Community as a first step on your way to a solution: :

My Oracle Support Community
OBIEE

Friday May 31, 2013

OBIEE 11.1.1.7 - New Features And Recommendations For Working With Microsoft Office

(in via Martin)

If you are working with OBIEE and have not signed up for the Oracle OBIEE community yet, then you probably have missed the release of the PDF attached to KM Doc:

OBIEE 11.1.1.7 - New Features And Recommendations For Working With Microsoft Office [ID 1558070.1]

It features information such as:

  • Integration Features (OBIEE vs MS Office)
  • Performance considerations
  • Export Limitations
  • Machine Configuration Tips and
  • report size estimations

Some screenshots in the PDF of reports outline the difference between various export functions (such as):


All in all, it will allow you to understand your OBIEE better. It guides you to integrate your OBIEE with SmartView and Office in ways that you might not have thought of, and alone for that I would consider this a must read for any (new) OBIEE user out there.

(unfortunately we can not attach the PDF to this blogpost for legal reasons - you need to go to MOS to actually look at the KM doc and the PDF)


Monday Mar 26, 2012

Essbase Data precision unraveled

(guest reference added by Nancy)

Anyone who has been working with Data import and exoport as well as the Essbase Excel Add In has probably come across a phenomenon that is called data precision:

Lots of zeroes are added to any given number that has been calculated by Essbase, and this gets displayed as "10.0000000000001" or "9.99999999999999" instead of a simple "10" .

This question is one of the recurring ones that Support get asked over and over again, and we therefore feel the need to give an explanation to it:

I would like to point you to the note The Limits of Data Precision in Essbase (Doc ID 1311188.1) which explains in detail why these numbers are showing up and what to do about it.


Friday Feb 24, 2012

OBIEE 11.1.1.6.0 list of fixed Bugs

Not only have we seen the release of OBIEE 11.1.1.6.0 but this is also accompanied by a list of fixed Bugs.

You can find this list in the  KM note 1412748.1

Tuesday Feb 07, 2012

Hot Topics on MOS and patches

  • Did you miss the latest patch set for your product?
  • Did you ever wonder where other people get the fresh information from?
  • Are you tired of searching for new fixes for Bugs?

How about signing up for some personalized newsfeed?

See our KM note  "Use My Oracle Support Hot Topics Email and Never Miss an Important Update (Doc ID 793436.1)"

It takes you step by step through the process of signing up for your Product and the news you want to receive on it.

(credits to Dan Henderson, who pointed us to this note)

Wednesday Feb 01, 2012

432.1 launched

Note internal link 432.1 is out

(so now you got a single point of entry into KM - sweet!)

Wednesday Nov 16, 2011

Virtualization or Raw Metal?

With the growing number of customers who want to run the Oracles EPM/BI (or other Fusion Middleware Software) in a virtualized environment, we face a growing number of people asking if running Oracle Software within VMware is supported or not.

Two KM articles reflect Oracles policy towards the use of VMware:
internal link 249212.1 and
internal link 1063937.1.

The bottom line is: “you may use it at your own risk, but Oracle does not recommend it”.

So far we have seen few problems with the use of VMware (other than performance and the usual limitations) but Oracle does not certify its software for the use in VMware (and specifically for RAC Software actively refuses any support) and any issue that may occur will be fixed for the native OS only.

It is on the customer to prove that the issue is NOT due to VMware in case that an issue is encountered.

See:

Oracle Fusion Middleware Supported System Configurations page

And also

Supported Virtualization and Partitioning Technologies for Oracle Fusion Middleware

(edit: link corrected as note was deleted)

About


This blog talks about the latest news and upcoming events initiated by the EPM/BI Proactive Support Team.
Authors:
Lia, Torben, Paul, Julie





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