By Paul Anderson -Oracle on Feb 17, 2014
Further to our previous posting "My Oracle Support Community - The New Look" (31-Jan-2014), here a few more details to assist with the new My Oracle Support Community (MOSC).
The Business Analytics (BI/EPM) subspaces "Overview" pages can be quickly accessed via these quick links (NOTE: "My Oracle Support" login is required):
- Business Intelligence
- Oracle Hyperion EPM
The "Overview" page also provides functionality that includes both locating posts via a Search and filtering via Tags, along with options to Start a Discussion, setting to turn on Email Notifications and Communications Tracking for that subspace.
Select the "Content" tab to access all the new and previous Community Discussions and Documents. Viewing any of these individual posts will provide the options to turn on email and/or "Communications" tracking for that post only - ensuring you are kept up to-date with any future thread updates on that post.
For the EPM and BI Product spaces and subspaces of interest - be sure to select the "Follow" button.
Once "Following" this will also add the subspace to your profile "Places" list - which is a great way to quickly access those subspaces. These can be listed by simply selecting:
- Your Profile Picture (Avatar) | Places
For additional information review the previous Blog post "My Oracle Support Community - The New Look" which provides details for two offerings that will assist in getting you started:
- New "How To Series" Videos
- Live Webcast sessions
These provide an overview of the new platform, steps on completing your profile setup, details on starting and reply to community discussions, and information on participating within the community.