Tuesday Mar 03, 2015

Fusion Middleware Lifetime Support Policy - Document Update

Oracle Product Management have advised the Fusion Middleware - Lifetime Support Policy was recently updated.

This document contains the Lifetime Support details relating to the Oracle's Hyperion software releases, and now includes information pertaining to:

Business Intelligence
Real Time Decisions Applications 3.2

The document is available from Oracle website (PDF direct link):

Lifetime Support Policy:
Oracle Fusion Middleware Products

To learn about the Oracle Lifetime Support Stages, Lifetime Support Exclusive Benefits and to access the related Oracle Lifetime Support documentation visit the Oracle webpage:

Oracle Lifetime Support Policies

MORE INFORMATION:

  • Oracle Premier Support - Overview

  • Oracle Advanced Customer Support - Overview

  • Enterprise Performance Management Error Correction Policy - Blog post

Monday Sep 23, 2013

Fusion and EPM lifetime extended

Monday, eh?

I'll make this post a quick and easy one:

Good news: one less thing to worry about.

We extended the lifetime support for
Fusion and EPM

So what exactly happened?
Oracle extended the three dates for the life cycle of Fusion and EPM to be


(please be aware that this only goes for some defined versions, usually the latest ones. Older releases may still carry the previous announced dates. Make sure to download and save a copy of the current lifetime policy for your reference)

So what do the terms "Premier", "Extended" and "Sustaining" Support mean? Let us have a look at the definition:


    (click to enlarge)

    For a more detailed overview of what is included in the lifetime support policy you should visit this site.


    About


    This blog talks about the latest news and upcoming events initiated by the EPM/BI Proactive Support Team.

    Authors:

    italia.nowodworska(€)oracle.com
    torben.hein(€)oracle.com
    paul.anderson(€)oracle.com
    julie.foster(€)oracle.com





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