Wednesday Oct 08, 2014

Statement of Direction: BI+ Production Reporting and BI+ Web Analysis

(in via Susan)

Two new statements of direction were issued yesterday by Product Management, that both relate to the BI+ Bundle:

Oracle Hyperion BI+ Web Analysis Statement of Direction (Doc ID 1932177.1) and

Oracle Hyperion BI+ Production Reporting Statement of Direction (Doc ID 1932533.1)

Both Products have reached an age of maturity and will meet their terminal releases with the 11.1.2.# version (details in the KM notes).

They will not be part of future Enterprise Performance Management or Fusion Middleware 12c portfolio releases.

The strategic direction for enterprise business analytics for multidimensional data sources continues to be with the Oracle Business Intelligence Enterprise Edition (OBIEE, part of the Oracle Business Intelligence Foundation Suite).

Oracle believes Production Reporting customers will see the additional value that Oracle BI Publisher and Oracle BI Enterprise Edition offer and over time will migrate their reporting infrastructure to this platform.


Note:


(info: Susan; text and layout: Torben; authorized: Lia)

EPM Patch Set Updates - September 2014

The following are the Enterprise Performance Management (EPM) Patch Set Updates (PSU) released last month (September 2014).

 The "Patch" ID links will access the patch directly for download from "My Oracle Support" (login required).

Oracle Hyperion 11.1.2.3.x

Financial Data Quality Management Enterprise Edition 11.1.2.3.520
- Patch 18202833
Hyperion Financial Reporting 11.1.2.3.503
- Patch 19570230
Hyperion Strategic Finance 11.1.2.3.503
- Patch 19564734
Hyperion Essbase 11.1.2.3.503
Essbase Server
- Patch 19509213: Essbase Server
Essbase Client
- Patch 19509211: Essbase RTC
- Patch 19509200: Essbase Client
Administration Services (EAS)
- Patch 19509229: Essbase Server
- Patch 19509220: Essbase Console MSI


Note: The Hyperion Essbase 11.1.2.3.503 PSU was not released for Client MSI, Studio or APS components.
Hyperion Profitability and Cost Management 11.1.2.3.502
- Patch 19066322

Oracle Hyperion 11.1.2.2.x

Hyperion Financial Reporting 11.1.2.3.502
- Patch 19606449

NOTE: Some patches listed may have been released a few days outside of the stated month.

To view the patches released over previous months visit the earlier Blog posts:


August 2014
April 2014

July 2014
March 2014

June 2014
February 2014

May 2014
January 2014

Friday Oct 03, 2014

Business Analytics Monthly Index - September 2014

The following provides quick links to recent Proactive Support Blog postings from over the month just past.

Welcome to the Monthly Index posting for September 2014.

Within each section the items are shown in chronological order.


Oracle Business Analytics
- Proactive Support Blog


Monthly Index - September 2014
General Summary Link
August 2014 Index Posting
- Review the previous month's Index page.
PSU: Smart View 11.1.2.5.215
- Latest Patch Set Update release of Oracle Smart View for Office.
Logging a SR: New Guided Resolution Feature in MOS
- Details of recent changes within My Oracle Support.
How Diagnostic Assistant can make your life easier
-Learn more on about the Diagnostic Assistant.
Internet Explorers new ActiveX blocking policy
-Changes in MS IE Active-X controls.
RDA 8.05 now released
- New release of Remore Diagnostic Agent 8.05 and bundled Diagnostic Assistant.
The Smart View Support Matrix and Compatibility FAQ
- New MOS Article released for Smart View detailing support matrix and related information.
Product naming aligned for SmartView, Calculation Manager and Quantitative Management
-Details for Product name alignment.
bash vulnerability – shellshock – Oracle EPM and BI information
-Details on the GBU Bash Shell vulnerability "shellshock".
Business Intelligence (BI) Summary Link
OBIEE Sample App V406 - FAQ updated
- FAQ updated for Sample App DB User expired password.
Enterprise Performance Management (EPM) Summary Link
EPM Patch Set Updates - August 2014
-Listing of EPM Patches released during August 2014.
PSU: Financial Data Quality Management Enterprise Edition 11.1.2.3.520
-Latest Patch Set Update for FDQM 11.1.2.3.x.
PSU: Hyperion Profitability and Cost Management 11.1.2.3.502
- Latest Patch Set Updated for HPCM 11.1.2.3.x.
Essbase Integration Services - Statement of Direction
-Statement of Direction released for EIS.
PSU: BI+ Financial Reporting 11.1.2.3.503
- Latest Patch Set Update for BI+ FR 11.1.2.3.x.
PSU: Hyperion Strategic Finance 11.1.2.3.503
- Latest Patch Set Update for HSF 11.1.2.3.x.
PSU: BI+ Financial Reporting 11.1.2.2.502
-Latest Patch Set Update for BI+ FR 11.1.2.2.x.
Advisor Webcast
For information on future webcasts and archived recordings
visit Doc ID 1456233.1.

View all Monthly Index posts since October 2013 via the category:
Monthly Index


Thursday Sep 25, 2014

Product naming aligned for SmartView, Calculation Manager and Quantitative Management

(in via Susan)

In an ever evolving world of software names, versions and systems it is sometimes necessary to decide on ONE term to be used for a particular piece of software.

In order to maintain our naming convention, a few of our products have recently been given a makeover and have aligned their names from

Hyperion Smart View to
Oracle Smart View for Office

Calculation Manager to
Hyperion Calculation Manager

Oracle Insurance Quantitative Management and Reporting for Hyperion Financial Management to
Oracle Quantitative Management and Reporting for Solvency II

This will from now on be used for ARU and MOS alike.

Having said this, chances are that customers using these products will not be affected much by this, as e.g Service Requests will still be sorted under the product that Smart View runs against.

The new name only applies when searching for patches via ARU or via MOS. These should now be easier to track.
So, for patching purposes it may be nice to know that there is now one name for these products to be used throughout Oracle's systems.

We still separate the products in the EPM Community into

Essbase - sub category SmartView
Planning - sub category SmartView
HFM - sub category SmartView
Hyperion Reporting Products - sub category SmartView
Hyperion other Products - sub category SmartView
OBIEE - sub category SmartView
FDM - sub category SmartView

Calculation Manager - Essbase
Calculation Manager - Planning
Calculation Manager - HFM

QMR - Solvency II

(info: Susan; text and layout: Torben; authorized: Lia)

Thursday Sep 11, 2014

Internet Explorers new ActiveX blocking policy

(in via Greg)

As from 9 September 2014 the Microsoft Internet Explorer (IE) browser began the blocking of out-of-date ActiveX controls.

This new feature returns to IE users a notification when Web pages try to load any out-of-date ActiveX controls. As advised on the Microsoft website, the initial implementation of this feature will block the Java ActiveX controls for the following versions:

  • J2SE 1.4 - everything below (but not including) update 43
  • J2SE 5.0 - everything below (but not including) update 71
  • Java SE 6 - everything below (but not including) update 81
  • Java SE 7 - everything below (but not including) update 65
  • Java SE 8 - everything below (but not including) update 11

The out-of-date ActiveX control blocking feature will work with:

  • IE 8 through IE 11 on Windows 7 SP1 and up
  • IE 8 through IE 11 on Windows Server 2008 R2 SP1 and up
  • All Security Zones except the Local Intranet Zone and the Trusted Sites Zone


Enterprise Performance Management (EPM) System users who still use an outdated Java version may see the following error message when using EPM products:

"Java(TM) was blocked because it is out of date and needs to be updated."

For more information please review the following blog post on Microsoft's website - MSDN IEBlog:

http://blogs.msdn.com/b/ie/archive/2014/08/06/internet-explorer-begins-blocking-out-of-date-activex-controls.aspx


The following Oracle JDK versions are certified with EPM System (at time of writing):

  • EPM System 11.1.1.3 Oracle JDK 1.5.0_12
  • EPM System 11.1.1.4 Oracle JDK 1.5.0_22+
  • EPM System 11.1.2.0 Oracle JDK 1.6.0_14+
  • EPM System 11.1.2.1 Oracle JDK 1.6.0_21+
  • EPM System 11.1.2.2 Oracle JDK 1.6.0_29+
  • EPM System 11.1.2.3 Oracle JDK 1.6.0_35+

To obtain the latest EPM Certification Matrix visit the Oracle Technology Network (OTN) webpage: EPM System Supported Platforms


To avoid ActiveX control blocking, recommendations are:

  • EPM System 11.1.1.3:
    - upgrade to a later EPM release; or
    - exclude from ActiveX control blocking
       (e.g. by adding EPM sites to Trusted Sites Zone in Internet Explorer)

  • EPM System 11.1.1.4:
    - update Oracle JDK to version 1.5.0_71

  • EPM System 11.1.2.0 - 11.1.2.3:
    - update Oracle JDK to version 1.6.0_81

(text: Greg; layout: Torben; authorized: Lia)



Thursday Sep 04, 2014

Patch Set Update: Smart View 11.1.2.5.215

The Hyperion Product Management have advised the release of a Patch Set Update (PSU) for Oracle Smart View for Office 11.1.2.5.x

This PSU is available from the My Oracle Support | Patches & Updates section.


Oracle Smart View for Office PSU 11.1.2.5.215
Patch 18977986

This Smart View PSU can be applied to the following releases:

  • 11.1.2.x
  • 11.1.1.4.x

When upgrading from release 11.1.1.3.x and earlier, Oracle recommends uninstalling Smart View before installing release 11.1.2.5.215.

NOTE: This release is currently available for download on My Oracle Support (MOS) only, and not from the Oracle Technology Network (OTN).

Ensure to review the Readme file prior proceeding with this PSU implementation for important information that includes additional support information, defects fixed listing, prerequisites and installation details for this PSU.

For OBIEE environments refer to the Pre-requisites section within the Readme file for the OBIEE patches required before installing this Smart View release.

The Readme file is available from the Patches & Updates download screen.

Why not share your experience about installing this patch ...

In the MOS | Patches & Updates screen for Smart View Patch 18977986 - simply click the "Start a Discussion" and submit your review.

The patch install reviews and other patch related information is available within the My Oracle Support Communities. Visit the Oracle Hyperion EPM sub-space:

Hyperion Patch Reviews

More information on Oracle Smart View for Office is available on the Oracle Technology Network (OTN) | Oracle Smart View for Office website, which includes an Overview, Documentation links and Tutorials.

Tuesday Sep 02, 2014

EPM Patch Set Updates - August 2014

The following is Enterprise Performance Management (EPM) Patch Set Updates (PSU) released last month (August 2014).

 The "Patch" ID links will access the patch directly for download from "My Oracle Support" (login required).

Oracle Hyperion 11.1.2.3.x

Hyperion Financial Reporting 11.1.2.3.502
- Patch 19033046
Hyperion Data Relationship Management 11.1.2.3.502
- Patch 19317051
Hyperion Strategic Finance 11.1.2.3.502
- Patch 18831805
Hyperion Essbase 11.1.2.3.502
Essbase Server
- Patch 18950479: Essbase Server
Essbase Client
- Patch 18950453: Essbase RTC
- Patch 18950474: Essbase Client
- Patch 18950482: Essbase MSI
Administration Services (EAS)
- Patch 17767626: Essbase Server
- Patch 17767628: Essbase Console MSI
Analytic Provider Services (APS)
- Patch 18907738: APS Services
Essbase Studio
- Patch 18907980: Essbase Studio Server
- Patch 18907987: Essbase Studio Console MSI


NOTE: Some patches listed may have been released a few days outside of the stated month.

To view the patches released over previous months visit the earlier Blog posts:

July 2014 EPM PSU Released
June 2014 EPM PSU Released
May 2014 EPM PSU Released
April 2014 EPM PSU Released
March 2014 EPM PSU Released
February 2014 EPM PSU Released
January 2014 EPM PSU Released

Monday Sep 01, 2014

Business Analytics Monthly Index - August 2014

The following provides quick links to recent Proactive Support Blog postings from over the month just past.

Welcome to the Monthly Index posting for August 2014.

Within each section the items are shown in chronological order.


Oracle Business Analytics
- Proactive Support Blog


Monthly Index - August 2014
General Summary Link
July 2014 Index Posting
- Review the previous month's Index page.
Business Intelligence (BI) Summary Link
OBIEE 11g: Configuration Management for OBIEE in Enterprise Manager Cloud Control 12c
- New Knowledge Article for OBIEE configuration management.
OBIEE 11g: Troubleshooting Stuck Threads or Hangs
- New Knowledge Article for OBIEE troubleshooting.
OBIEE 11.1.1.6.x: Error Correction Support has Ended - What to do to keep receiving bug fixes and enhancements
- Knowledge articles that assist following announcement for OBIEE 1.1.1.6.x End of Error Correction.
Enterprise Performance Management (EPM) Summary Link
EPM Patch Set Updates - July 2014
-Listing of EPM Patches released during July 2014.
PSU: BI+ Financial Reporting 11.1.2.3.502
-Latest Patch Set Update (PSU) release for B+ FR 11.1.2.3.x.
PSU: Oracle Data Relationship Management 11.1.2.3.502
- Latest Patch Set Update (PSU) release DRM 11.1.2.3.x
EPM System Standard Deployment Video Series
-New short Video series fro EPM Deployment available via YouTube.
PSU: Hyperion Essbase 11.1.2.3.502
- Latest Patch Set Update (PSU) release for Essbase 11.1.2.3.x.
PSU: Hyperion Strategic Finance 11.1.2.3.502
-Latest Patch Set Update (PSU) release for Essbase 11.1.2.3.x.
EPM 11.1.2.2.x & 11.1.2.3.x Support with IE 11
- WP fro ERPi and FDMEE providing informatiion on ARM Data Loading.
Advisor Webcast Summary Link
Q&A For Calculation 11.1.2.3 Advisor Webcast
- Providing the Questions and Answers from the Advisor Webcast "Want to Discover the New features for Calculation Manager 11.1.2.3.00 and 11.1.2.3.500 for Essbase?".
(Recording of this presentation is available via Doc ID 1456233.1)
For more information on future webcasts and archived recordings
visit Doc ID 1456233.1.

View all Monthly Index posts since October 2013 via the category:
Monthly Index


Friday Aug 29, 2014

EPM 11.1.2.2.x & 11.1.2.3.x Support with IE 11

(in via Stef)

The Product Management team have released a knowledge article for Enterprise Performance Management (EPM) 11.1.2.2.x and 11.1.2.3.x containing details for EPM support with Internet Explorer (IE) 11:

Policy for Supporting EPM System 11.1.2.2.500 and 11.1.2.3.500
with Internet Explorer 11
Doc ID 1920566.1

This article outlines how Oracle supports EPM System Web Clients when running in Internet Explorer 11. It also contains reference for the future support of IE 11 along with known issues.

TIP: In My Oracle Support mark the Knowledge Article as a "Favorite" to allow the document to be easily located and reviewed for future updates.

Have a question relating to Product Certification - the My Oracle Support Communities contains Certification sub-spaces which are an ideal first stop location for seeking Certification answers:

My Oracle Support Communities (MOSC)
Hyperion Certification for EPM
Certifications for BI

Wednesday Aug 20, 2014

EPM System Standard Deployment Video Series

(in via Jan)

A four-part video series on deploying Enterprise Performance Management (EPM) System Products has been made available within the Oracle EPMWebcasts YouTube channel.

This video series is designed for system administrators. It provides an overview of how to deploy EPM System products using the standard deployment methodology.

Deploying EPM System Using Standard Deployment video series:

Part 1 - Overview [3:12]

Describes the EPM standard deployment and details each of the videos in the series.

Part 2 - Preparing for Deployment [3:41]

Discusses how to prepare for an EPM standard deployment.

Part 3 - Installing and Configuring an Initial Instance of EPM System [4:11]

Outlines the steps to install and configure an initial instance of EPM System components..

Part 4 - Scaling Out and Installing EPM System Clients [4:00]

Provides an overview of the steps to scale out EPM System components and install EPM System client software.

More information is available within the PDF document:

EPM System Standard Deployment Guide 11.1.2.3


To view and and access other Oracle EPM Webcast videos visit:

Oracle EPM Webcasts YouTube Channel

To view and download all of the EPM product documentation visit the Oracle Technology Network (OTN) EPM Documentation Library.

In addition to the Oracle EPM Webcasts YouTube channel these videos along with other EPM related product videos and information are available in the Oracle Learning Library (OLL) - visit:

Oracle Learning Library - EPM Consolidation and Planning Videos

Monday Aug 04, 2014

EPM Patch Set Updates - July 2014

The following is Enterprise Performance Management (EPM) Patch Set Updates (PSU) released last month (July 2014).

 The "Patch" ID links will access the patch directly for download from "My Oracle Support" (login required).

Oracle Hyperion 11.1.2.3.x

Hyperion Tax Provision 11.1.2.3.502
- Patch 19219410
Hyperion Financial Management 11.1.2.3.501
- Patch 18792393

Oracle Hyperion 11.1.2.2.x

Hyperion BI+ Financial Reporting 11.1.2.2.501
- Patch 19128780
Enterprise Performance Management 11.1.2.2.500
- Patch 18659116
Single download includes:
- Hyperion BI+ Interactive Reporting
- Hyperion BI+ Web Analysis
- Hyperion BI+ Workspace
- Hyperion Calculation Manager
- Hyperion Enterprise Performance Management Architect
- Hyperion Financial Close Management
- Hyperion Financial Data Quality Management
- Hyperion Financial Management
- Hyperion Financial Reporting
- Hyperion Planning
- Hyperion Profitability and Cost Management
- Hyperion Shared Services
- Hyperion Strategic Finance
- Oracle Crystal Ball
- Oracle Financial Data Quality Management ERP Integration Adapter for Oracle
Enterprise Performance Management Client Installers 11.1.2.2.500
- Patch 18856417
Single download includes:
- Hyperin Strategic Finance
- Predictive Planning
- Hyperion Financial Management

QMR for Solvency II

Oracle Insurance Quantitative Management and Reporting for Hyperion Financial Management 2.2.0.0.100
- Patch 19129891


NOTE: Some patches listed may have been released a few days outside of the stated month.

To view the patches released over previous months visit the earlier Blog posts:

June 2014 EPM PSU Released
May 2014 EPM PSU Released
April 2014 EPM PSU Released
March 2014 EPM PSU Released
February 2014 EPM PSU Released
January 2014 EPM PSU Released

Friday Aug 01, 2014

Business Analytics Monthly Index - July 2014

The following provides quick links to recent Proactive Support Blog postings from over the month just past.

Welcome to the Monthly Index posting for July 2014.

Within each section the items are shown in chronological order.


Oracle Business Analytics
- Proactive Support Blog


Monthly Index - July 2014
General Summary Link
June 2014 Index Posting
- Review the previous month's Index page.
My Oracle Support Accreditation For Business Analytics
- Program that increases expertise and ensures MOS is used to it's full potential.
Meet the New Features in My Oracle Support Community
- Learn more on the changes introduced into MOS 14.3.
Business Intelligence (BI) Summary Link
OBIEE Sample App V406 - Try It Live
- The URL and details to access Sample App V406 via the web.
OBIEE Sample App V406 - Learn More
- Oracle BI Tech Team short videos to assist with the OBIEE Sample App V406.
OBIEE Version 11.1.1.7.140715
- OBIEE 11g 11.1.1.7.140715 Bundle Patch download details.
OBIEE 11.1.1.7.140715 Bugs Fixed List
-Details for obtaining the listing for the Bugs fixed in OBIEE 11.1.1.7.140715.
Enterprise Performance Management (EPM) Summary Link
Hyperion Performance Scorecard - Statement of Direction
- Detailing Oracle’s Product Strategy, Support Policy & Recommendations for HPS.
EPM Patch Set Updates - June 2014
-Listing of EPM Patches released during May 2014.
Oracle University courses for EPM 11.1.2.3
- Listing of several available EPM 11.1.2.3 courses offered by Oracle University.
QMR for Solvency II - PSU 2.2.0.0.100
-PSU for Oracle Insurance Quantitative Management and Reporting for HFM.
Patch Release: EPM 11.1.2.2.500
- Access details and information for the EPM 11.1.2.2.500 Patch Set Update.
Hyperion BI+ Interactive Reporting - Statement of Direction
-Detailing Oracle’s Product Strategy, Support Policy & Recommendations for IR.
New White Paper released: ERP Integrator and FDM Enterprise Edition: Understanding the Account Reconciliation Manager (ARM) Data Loading Process
- WP fro ERPi and FDMEE providing informatiion on ARM Data Loading.
Using FCM/ARM? Find out about managing "Completeness" of ARM Data Loads
-Details relating to completeness errors: Missing Profiles, Unmapped Accounts, Invalid Profiles.
Procedure to clone Oracle Hyperion Financial Close Management Single Node Environment
- Article providing details for cloning FCM Single Node environments - prod to test.
Advisor Webcast Summary Link
Recording of Advisor Webcast: New Features for Calculation Manager 11.1.2.3.x for Essbase
- AW 16-Jul-14: Providing information on how to use the New System Templates, Command Launcher, Customer Defined Functions, Run Time prompt and Analyzing Business Rules via the wizard..
  (Recording of this presentation is available via Doc ID 1456233.1)
For more information on future webcasts and archived recordings
visit Doc ID 1456233.1.

View all Monthly Index posts since October 2013 via the category:
Monthly Index


Friday Jul 18, 2014

Hyperion BI+ Interactive Reporting - Statement of Direction

Hyperion BI+ Interactive Reporting
Statement of Direction

June 2014

Oracle Product Management have released the Statement of Direction for Hyperion BI+ Interactive Reporting (IR). This document is available to download from My Oracle Support (MOS) Knowledge Article:

Oracle Hyperion BI+ Interactive Reporting Statement of Direction
Doc ID 1907819.1

For customers who are currently using Hyperion BI+ Interactive Reporting we highly recommend reviewing this document as it contains vital information about:

  • Oracle’s Product Strategy
  • Oracle’s Support Policy
  • Oracle’s Recommendations to Customers

Please be advised that Oracle BI+ Hyperion Interactive Reporting release 11.1.2.4 will be the terminal release of this product. The supported platforms will remain at the 11.1.2.3 level.

MORE INFORMATION:

Patch Release: EPM 11.1.2.2.500

The Oracle Hyperion Enterprise Performance Management (EPM) 11.2.2.500 Patch Set Update (PSU) has been released.

The downloads are available via the My Oracle Support | Patches & Updates section. The "Patch" links below will access the available patches directly.

Oracle Enterprise Performance Management System 11.1.2.2.500
Patch 18659116


Oracle EPM Client Installers for Windows 11.1.2.2.500
Patch 18856417

EPM 11.1.2.2.500 - Patch 18659116 is a single PSU download file (1.3Gb) that contains multiple products. The following products are included in this PSU:

  • Oracle Hyperion Planning
  • Oracle Hyperion Financial Data Quality Management
  • Oracle Hyperion Financial Data Quality Management ERP Integration Adapter for Oracle Applications
  • Oracle Hyperion EPM Architect
  • Oracle Hyperion Enterprise Performance Management Workspace
  • Oracle Hyperion Financial Reporting
  • Oracle Hyperion Reporting and Analysis Framework
  • Oracle Crystal Ball
  • Oracle Hyperion Strategic Finance
  • Oracle Hyperion Profitability and Cost Management
  • Oracle Hyperion Web Analysis
  • Oracle Hyperion Interactive Reporting
  • Oracle Hyperion Financial Management
  • Oracle Hyperion Shared Services
  • Oracle Hyperion Calculation Manager
  • Oracle Hyperion Financial Close Management

Note:

  • This is a cumulative PSU and includes previously released patches up to 11.1.2.2.500.
  • Data Relationship Manager, Hyperion Performance Scorecard, Disclosure Management, Essbase and Smart View are not part of this PSU.
  • During installation on the server all configured EPM Hyperion products will be detected and updated to version 11.1.2.2.500.
  • Refer to Patch 18659116 Readme file for list of new features, fixed defects and installation instructions.


EPM 11.1.2.2.500 Client Installer - Patch 18856417 is a single download file (318.8Mb) that provides client (e.g. .exe/.msi) installers for the following EPM clients:

  • Hyperion Strategic Finance (HSF)
  • Predictive Planning
  • Hyperion Financial Management (HFM)

Note:

  • The installers are for Microsoft Windows.
  • It is not an Opatch patch.
  • Refer to Readme files for Patch 18856417 and 18659116 for related client patch information.


The Readme files are available from the MOS | Patches & Updates download screens and should be reviewed prior proceeding with PSU implementation. The Readme files contain important information that includes prerequisites, support paths, known issues, new features, details for applying patch and troubleshooting FAQ.


For the latest Enterprise Performance Management Patch Set Updates visit:

Available Patch Sets and Patch Set Updates for EPM Products
Doc ID 1400559.1

Thursday Jul 17, 2014

My Oracle Support Accreditation For Business Analytics

The My Oracle Support Accreditation Program offers a modular learning path that provides an opportunity to test your expertise with My Oracle Support and the support of Oracle products.

The MOS Accreditation Series is designed to increase your expertise with My Oracle Support (MOS) core functions and to help build skills to leverage solutions, tools, and knowledge.

Following this learning path will deepen the understanding of supporting Business Analytics, detailing how to find answers, ensuring products are certified, and recommended best practices to maintain the Oracle products.


The series content is intended for Oracle Customers who are active users of My Oracle Support. Accreditation is optional & self-paced, and accreditation can be selected at any time.


My Oracle Support Accreditation

The My Oracle Support Level 1 Accreditation Series is considered an important prerequistite for the product specific Level 2 Accreditations. It is highly recommended that Level 1 is completed to ensure there is a solid baseline of expertise on the core features of My Oracle Support, which are built on within the product specific paths.

To get started with the MOS Accreditation Level 1 visit:

My Oracle Support Accreditation Series - Level 1 My Oracle Support
Doc ID 1579751.1



Business Analytics Accreditation

The My Oracle Support Level 2 Accreditation for Business Analytics will provide the knowledge foundation required to effectively support and troubleshoot Business Intelligence (BI) and Enterprise Performance Management (EPM) products - helping you find solutions and answers more quickly in My Oracle Support

This product specific Level 2 Accreditation learning path consists of six (6) short videos. It is then followed by the Accreditation Assessment available online via Oracle University.

To get started with the MOS Accreditation for Business Analytics visit:

My Oracle Support Accreditation Series - Business Analytics
Doc ID 1626104.1



To view all available My Oracle Support Accreditation series or for additional information visit:

My Oracle Support Accreditation
Doc ID 1583898.1 - Series Index
Doc ID 1585906.1 - Frequently Asked Questions (FAQ)

About


This blog talks about the latest news and upcoming events initiated by the EPM/BI Proactive Support Team.
Authors:
Lia, Torben, Paul, Julie





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