Tuesday Mar 10, 2015

My Oracle Support Community - New Rewards and Recognition Program

My Oracle Support Community recently introduced the:

NEW Rewards and Recognition Program.

Using the My Oracle Support Community (MOSC) is a great way to get answers to your questions, collaborate with others and share your product knowledge.

If you've ever been part of an online community, you are likely to have experience with a content rating, or user rating system. When a community member posts something meaningful or highly relevant, other users can flag or mark the content as such.

The Oracle Community has had a content and user rating system for some time. With the My Oracle Support (MOS) 15.1 release, an enhanced Rewards and Recognition program was implemented, that includes new user levels, visual perks, badges, and achievements. The changes increase the visibility of quality contributors, giving participants a more flexible, fun way to share knowledge and work within the community while increasing the value of content.

We highly recommend checking out the new program ...

To learn more:

If you would like to provide feedback on the new program, visit the MOSC Thread:
New Reward & Recognition program!

My Oracle Support Community - Business Analytics (BI & EPM)

MOSC - Business Intelligence MOSC - Oracle Hyperion EPM

Tuesday Nov 04, 2014

The QMR (Solvency II) Community is moving to a new Home

(in via Mel)

Are you using QMR (Solvency II) and make use of the QMR (Solvency II) Community?

Please note that the QMR (Solvency II) will be moving to a new Home:

Mid November 2014.

The new address will be: 

HPCM, HSF, DRM & Other Products

All discussions, documents and other important information will be forwarded to the new Home.

It's a busy area, so ensure to add QMR at the beginning of the subject line when posting your question.

Just a reminder of all products covered in the HPCM, HSF, DRM & Other Products Community:

  • Oracle Hyperion Profitability and Cost Management (HPCM)
  • Oracle Enterprise Performance Management Architect (EPMA)
  • Oracle Hyperion Shared Services (HSS)
  • Oracle Hyperion Data Relationship Management (DRM)
  • Oracle Hyperion Crystal Ball (CB)
  • Oracle Hyperion Strategic Finance (HSF)
  • Oracle Hyperion Data Integration Management (DIM)
  • Oracle Hyperion Enterprise & Hyperion Enterprise Reporting (HE/HER)
  • Oracle Hyperion Performance Scorecard (HPS)
  • Smart View
  • Oracle Data Integrator (ODI)
  • New: QMR - Solvency II

We look forward to seeing you in the HPCM, HSF, DRM & Other Products Community with your questions.

(info:Mel; text: Mel; layout: Torben; authorized: Lia)

Tuesday Jul 22, 2014

Meet the New Features in My Oracle Support Community

(In via Mel)

When you log into My Oracle Support and My Oracle Support Community you will notice that it looks and feels different than last week.

The system was updated during the weekend to provide you with new features.

My Oracle Support 14.3 Release brings many changes that will help you work more effectively with Oracle Support and  My Oracle Support Community.

To highlight these changes and new features Webcast sessions have been scheduled with a duration of 45 mins.

These essentials sessions are targeted to customers who are routine users of My Oracle Support and want to quickly learn about new features and improvements.

In addition, this session also offers a reference to further Oracle Support learning resources (duration 45 min).

You can register for an upcoming live session via:

My Oracle Support Essentials Webcast Series
- New Features in My Oracle Support 14.3

Doc ID 1907477.1

If you like to find out more visit::

How to use My Oracle Support
- Training Video Series [Video]

Doc ID 603505.1

The following provides direct links to ...

My Oracle Support Community Training Videos:

Watch : My Oracle Support Community Platform Overview (10:22)

Watch : How to complete your My Oracle Support Profile (08:23)

Watch : How to start a discussin in the My Oracle Support Community (08:11)

Watch : How to reply to a discussion in the My Oracle Support Community (08:35)

Got questions about the new features?

Try out the new ASK Feature in the:
Using My Oracle Support Community

Friday Apr 25, 2014

New My Oracle Support Community - QMR (Solvency II)

We are pleased to announce the launch of a new EPM Community Subspace:

My Oracle Support Community

QMR (Solvency II)

Oracle Insurance Quantitative Management and Reporting (QMR) is a pre-built application for Oracle Financial Close Suite specifically to address Solvency II reporting requirements. QMR will perform all the necessary calculations/aggregations/consolidations logic based on the necessary risk and actuarial data to produce the Solvency II reports.

QMR (Solvency II) provides:

  • Pre-defined QRT task integration activities for Oracle Hyperion Financial Close Management (FCM)
  • Pre-built QRT asset validations and reporting leveraging Oracle Hyperion Financial Data Quality Management (FDM)
  • A complete Oracle Hyperion Financial Management (HFM) application including metadata, rules, forms and reporting

We hope to see you within this new Community Subspace.

My Oracle Support Community - Oracle Hyperion EPM

Thank you for being part of our growing Communities.

To keep up todate with this new QMR subspace and for all other EPM/BI Product subspaces of interest - be sure to select the "Follow" button.  

Once "Following" this will also add the subspace to your profile "Places" list - which is a great way to quickly access those subspaces.  These can be listed by simply selecting:

  • Your Profile Picture (Avatar) | Places

Wednesday Sep 25, 2013

HPCM Community about to merge into Hyperion Other Products Community

(in via Mel)

The HPCM Community was feeling a bit lonely and wanted to be with its Product friends in another Community.

The chosen Community is the Hyperion Other Products Community.
Rest assured that all relevant posts and information has been transferred to the Hyperion Other Products Community.

With a new member joining this Community, it would very helpful if you add a abbreviation at the beginning of your subject when posting. 

  • "HPCM":  Performance Issues with new application
  • "Ent":        Error:"Cannot open HPAPP.DAT"
  • "HSS":      Cannot connect into Shared Services
  • "CB":        (Crystal Ball): How to activate a license
  • "DRM":    How to create ......

Did you know that the  Hyperion Certification for EPM Community is a perfect place for all your Certification questions about any of the EPM products.

With your Community contributions you will help to make this Community a success.

Using a different EPM Product? We got a Community for it:

Why not have a look and see what these Communities can do for you? You never know.....the answer to your questions may already in the Community....."

Monday Aug 26, 2013

My Oracle Support Meet Up Event (within OpenWorld 2013)

(in via Mel)

Imagine you have spent a second long exhausting day at Oracle OpenWorld 2013....

Imagine you are now hungry, thirsty, want to rest your feet for a while and chat with people of similar occupation

Imagine someone now offers you this:

Looks inviting - doesn't it?

That is exactly why Oracle Support is hosting an MOS Community meeting at the end of day 2 of Oracle Open World 2013.

You probably already know that the OpenWorld will take place in San Francisco (US) from September 22nd to 26th, but the MOS Community meeting on

Monday, September 23, 2013 from 6:30pm – 9:30pm

may have slipped your attention.

Well - snacks and drinks are on the tab of Oracle Support at that meeting, and you may have the chance to put a face to some of the names you see posting in the community.
The good thing is: admission to the meeting is free, only pre-registration is required.

So with this you are invited to head over to the Oracle Communities, where you find the link to registration for this event and to the Oracle OpenWorld Website.

MOS Community

Want to know more or share information relating to your Oracle Products?

Join our MOS community today.

Tuesday Feb 12, 2013

Where are your questions now?

Based on the fact that compatibility questions are asked in a good percentage of Support Cases (SRs), it seemed necessary to decipher this area for our customers.

Initiatives included the MOS "Certification"-Tab that you can use to check if your system/OS is compatible with your release of an Oracle Product (lately including EPM), and of course for EPM there has always been the  compatibility matrix. And for BI we have a similar one here.

But of course these may not answer every last question that you may have towards compatibility, and therefore
on January 31st 2013 we have launched 2 new Certification Communities:

Our Moderators have been busy posting information on common questions that customers are asking in Service Requests.

Certification in this case is equivalent to "supported on", "compatible with" "Compatibility Matrix" etc.

Want to be the first customer to take advantage of our new Certification Communities in BI and EPM?

Take a look and see if we already posted the information you are looking for.

Should you not find the information you need, please post to the community and our moderators are happy to answer your question.
There is no need to log a Service Request, just a post is all you need to get your question answered.

If you have any feedback or suggestions, please let us know.

Log in and see what these communities can do for you!

Thursday Nov 22, 2012

New MOS Community: Oracle Endeca Information Discovery

Effective November 22, the Oracle Endeca Community has been split into separate communities representing individual Oracle Endeca products. The Oracle Endeca Information Discovery Community will fall under the Business Intelligence (BI) category, and can be found here:


This community will focus on the Oracle Endeca Information Discovery (OEID) product, formerly known as Endeca Latitude and Endeca Discovery Framework.

The previous Oracle Endeca Community has been renamed to Oracle Endeca Guided Search Community and will focus on discussions around the Oracle Endeca Guided Search product, formerly known as Endeca Infront and Endeca IAP.

The Guided Search Community will continue to be located under the Oracle Commerce Category. Forum threads in the previous Oracle Endeca Community related to Oracle Endeca Information Discovery product have been moved to the new Oracle Endeca Information Discovery Community. We look forward to your continued involvement.

Updated 25-Oct-14:


This blog talks about the latest news and upcoming events regarding Oracle EPM abd BI.
Tanya Heise


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