Friday Mar 28, 2014

Oracle OpenWorld 2014 - Registrations Now Open

Oracle OpenWorld 2014
September 28 - October 2, 2014
San Francisco

The Oracle OpenWorld 2014 Registrations are now open. For more information and to register visit Oracle OpenWorld 2014.

Call for Proposals

If you're an Oracle technology expert, this is an opportunity to share your expertise directly with conference attendees. Proposals must be submitted by April 15.  For more details visit here

Call For Proposals is Now Open

Monday Feb 17, 2014

My Oracle Support Community - Subspaces

Further to our previous posting  "My Oracle Support Community - The New Look" (31-Jan-2014), here a few more details to assist with the new My Oracle Support Community (MOSC). 

The Business Analytics (BI/EPM) subspaces "Overview" pages can be quickly accessed via these quick links (NOTE: "My Oracle Support" login is required):

  • Business Intelligence
BI Patch Reviews
Certifications for BI
Oracle Endeca Information Discovery
  • Oracle Hyperion EPM

Hyperion Certification for EPM
Hyperion Essbase
Hyperion FDM
Hyperion Financial Close Management
Hyperion Other Products
Hyperion Patch Reviews
Hyperion Planning
Hyperion Reporting Products

The "Overview" page also provides functionality that includes both locating posts via a Search and filtering via Tags, along with options to Start a Discussion, setting to turn on Email Notifications and Communications Tracking for that subspace.

Select the "Content" tab to access all the new and previous Community Discussions and Documents.  Viewing any of these individual posts will provide the options to turn on email and/or "Communications" tracking for that post only - ensuring you are kept up to-date with any future thread updates on that post.

For the EPM and BI Product spaces and subspaces of interest - be sure to select the "Follow" button.  

Once "Following" this will also add the subspace to your profile "Places" list - which is a great way to quickly access those subspaces.  These can be listed by simply selecting:

  • Your Profile Picture (Avatar) | Places

For additional information review the previous Blog post  "My Oracle Support Community - The New Look" which provides details for two offerings that will assist in getting you started:

  • New "How To Series" Videos
  • Live Webcast sessions

These provide an overview of the new platform, steps on completing your profile setup, details on starting and reply to community discussions, and information on participating within the community.

Tuesday Oct 15, 2013

Introducing the Business Analytics Proactive Support Team

Dear Reader,

So you're reading this blog and its all pretty cool but have you ever wondered who are these "Proactive" people behind the blog and what exactly do they do?
Well here's a visual to help you out. It pretty much sums up our tasks: 

(click to enlarge)

The Business Analytics Proactive team are a team of 11 engineers located worldwide focused on getting information out to you as quickly and efficiently as possible. We're close to the SR-handling arm of the org so we get to know the common hurdles and questions coming in.

Our job is to try to pre-empt these questions thereby improving your overall experience with our products.

We also get involved in knowledge management, product improvements, diagnostics and testing.

So say hello to :

  • Paul (AU, Brio/BI+)
  • Nancy (US, Essbase)
  • Debbie (UK, Essbase/OBIEE)
  • Greg (UK, HFM)
  • Tanya (US, OBIEE, HFM)
  • Mel (UK, HFM/Enterprise)
  • Martin (DE, OBIEE)
  • Ian (UK, OBIEE)
  • Julie (UK, WCP/OBIEE )
  • Maurice (UK, BI/automation) and
  • Torben (DE, Essbase)

You'll see them pop up on LinkedIn occasionally as well as in  MOS Communities and you may even bump into them during a SIG or user group. We'll let you know where they'll be loitering next in the  'Meet the team' section.

Tuesday Mar 05, 2013

Business Analytics - Support News Vol 7 now available

Now Available - Business Analytics Support News Volume 7

The March 2013 Volume 7 edition provides a wide range of information for the Business Intelligence BI and Enterprise Performance Management (EPM) products.

The Support News not only provides a “one-stop” reference point for Oracle Business Analytics ... with information for communities, webcasts, training modules, and more ... it also contains featured topics including:

  • OBIEE Tuning Whitepaper
  • Remote Diagnostic Agent 4.30
  • A Different Way To Get Answers
  • Oracle BI Applications
  • Exalytics Patching Policy
  • Hyperion Business Rules Migration to Calculation Manager
  • Patching and Maintenance Advisor - EPM

To access and subscribe to your copy of Support News visit

'My Oracle Support' Doc ID 1347131.1

Ensure to check out the how to utilize "Hot Topic" feature section - watch the video to learn how. This will allow you to subscribe to Product Support news - and never miss future updates.

Thursday Dec 06, 2012

Business Analytics Newsletter v6 is out

Our latest Business Analytics Newsletter (v6) has just gone live.

This edition features the topics:

  • Profitability and Cost Management on Exalytics
  • Hyperion Calculation Manager
  • Oracle By Example - New Tutorial
  • OBIEE 11g: Current and Future Patching Strategy
  • OBIEE releases
  • EPM Patch Set Updates - Recent Releases
  • Product Retirement
        -Hyperion Application Builder
        -Oracle Essbase Spreadsheet Add-In
        -Hyperion Financial Reporting XBRL Functionality

Of course you also find all relevant links to webcasts, communities, whitepapers and Social media etc. regarding Oracle Business Analytics in this newsletter.

You find the newsletter under

Thursday Sep 06, 2012

Latest Business Analytics Support News has been released

The latest edition of Business Analytics Support News is now available.

You can read our quarterly newsletter

Volume 5 Doc ID 1347131.1

Featured topics include
  • details on Smartview 64-Bit Support
  • Patch Set Update information for various products
  • Social Media for EPM Documentation
  • plus more

Did you miss any of the newsletters and want to find archived copies? 
Volumes one to four are all listed on the

News Index Doc ID 1347159.1

To ensure you don't miss out on future releases and recent changes you can subscribe to the Product News.
More details about the subscription are outlined in the volume 5 "Subscribe to Product Support News" section.


This blog talks about the latest news and upcoming events initiated by the EPM/BI Proactive Support Team.



« April 2014