So you're reading this blog and its all pretty cool but have you ever wondered who are these "Proactive" people behind the blog and what exactly do they do?
Well here's a visual to help you out. It pretty much sums up our tasks:
(click to enlarge)
The Business Analytics Proactive team are a team of 11 engineers located worldwide focused on getting information out to you as quickly and efficiently as possible. We're close to the SR-handling arm of the org so we get to know the common hurdles and questions coming in.
Our job is to try to pre-empt these questions thereby improving your overall experience with our products.
We also get involved in knowledge management, product improvements, diagnostics and testing.
So say hello to :
- Paul (AU, Brio/BI+)
- Nancy (US, Essbase)
- Debbie (UK, Essbase/OBIEE)
- Greg (UK, HFM)
- Tanya (US, OBIEE, HFM)
- Mel (UK, HFM/Enterprise)
- Martin (DE, OBIEE)
- Ian (UK, OBIEE)
- Julie (UK, WCP/OBIEE )
- Maurice (UK, BI/automation) and
- Torben (DE, Essbase)
You'll see them pop up on LinkedIn occasionally as well as in MOS Communities and you may even bump into them during a SIG or user group. We'll let you know where they'll be loitering next in the 'Meet the team' section.