SmartView - Support for MS Office 64 added

(thanks to Nancy, who shared this with me) 

New for Smart View v11., Patch 14362638,  

Microsoft Office 64-bit is now supported

Information for 64-Bit Microsoft Office Installations:

In this release, Smart View supports the 64-bit version on Microsoft Office.
If you use 64-bit Office, please note the following:

  • Oracle provides separate Smart View installation files for 64-bit and 32-bit Office systems. .
    • smartview-x64.exe is the file for 64-bit Office installations.
    • smartview.exe is the file for 32-bit Office installations.
  • The 64-bit version of Smart View pertains only to the 64-bit version of Microsoft Office and not to the version of the operating system. Customers with 64-bit operating systems and the 32-bit version of Microsoft Office should install the 32-bit version of Smart View.
  • You cannot install the 64-bit version of Smart View from EPM Workspace (13530466).
  • Although Planning Offline is supported for 64-bit operating systems, it is not supported for 64-bit Smart View installations. If you use Planning Offline with Smart View, you must use the 32-bit version of Smart View and the 32-bit version of Microsoft Office.
  • In 64-bit versions of Excel 2010 SP1, the presence of Smart View functions may cause Excel to terminate abruptly and may prevent Copy Data Point and Paste Data Point functions from working. This is a Microsoft issue, and a service request has been filed with Microsoft. Workaround: Until the Microsoft fix, use the 32-bit version of Smart View. (13606492)
  • The Smart View function migration utility is not supported on 64-bit Office. (14342207)
  •  (corrected the version from ..103 to ...300 - sorry for the confusion this might have caused)


Not that it matters much but I think you got the Smart View version wrong... Oracle Support says it's:

Patch 14362638: Patch Set Update:

Posted by Henri Vilminko on August 31, 2012 at 09:48 AM CEST #

thanks Henri,
it was corrected

Posted by admin on October 19, 2012 at 03:19 PM CEST #

Office 2013 OK?

Posted by guest on January 31, 2013 at 10:20 AM CET #

no Office 2013 yet - See the support matrix:

if its NOT in here, it is NOT yet officially supported.

Posted by admin on January 31, 2013 at 10:29 AM CET #

Not overly surprising about 2013 support, given Microsoft's completely new direction for Office applications. See for a good run-down.

I don't envision that the Oracle development team would be throwing out the investment in the SV add-in, simply due to Microsoft's new development model, any time soon. In the meantime, it would be great to have 2013 support for the add-in so that businesses could develop their own 2013 Office apps that leverage the power of SV. The ability to retrieve data via SV and then expose that data to an embedded HTML app has limitless possibilities. Food for thought, Oracle dev team...

Posted by Greg Houts on February 23, 2013 at 08:28 PM CET #

Thanks for the link and the tip Greg.

I will forward to the guys in Dev - Lets see if they come up with soomething exciting.

Posted by admin on February 25, 2013 at 09:36 AM CET #


Any word on the support for Office 2013 from the guys in Dev?


Posted by Mehmet Sevinc on May 02, 2013 at 01:59 AM CEST #

Hello Mehmet,
nothing yet. Sorry

Posted by admin on May 02, 2013 at 10:04 AM CEST #

we would like to use the 64bit Smartview on 64bit Office 2013. Is that officially supported by both Oracle and Microsoft?
Besides that, has 13606492 been resolved?

Posted by guest on August 14, 2013 at 11:20 AM CEST #

Hello Christoph,

I just checked and as of Development the BUG 13606492 was caused by a Bug in Excel.
Within our Database it says that this is a Microsoft issue,
and a service request has been filed with Microsoft. The behaviour has been documented in the readme and for now the workaround is to use the 32-bit version of Excel.

Regarding the Support of Office 2013 - please review the KM Doc: "Support for Office 2013 with SmartView (Doc ID 1564743.1)"

This one lists the planned version for Smartview Support of Office 2013 as and the planned date as "Summer 2013".

As usual, until it is finally released there will be no clearer or more accurate commitment to a version or date.

Posted by admin on August 14, 2013 at 11:31 AM CEST #

with the latest Smartview release things seem to work with Excel 2013 64bit.
I experienced two things though:
1) After installing Smartview I am getting the following error message when I open either Excel, Word, Outlook, Powerpoint 'Failed to create smart view extension activator object. Verify that it is registered properly (-2147221164)'
This could be an issue that is not necessarily related to the new Smartview version but something else as I read issues and errors like that before in comments that are from the prior years...
2) When I open a form in Excel 2013 from the "panel" and click any form I receive the following error message 'The layer dows not exist in the grid'
Hopefully someone can assist on this.
Thank you!
Best regards

Posted by guest on September 09, 2013 at 04:39 PM CEST #

Hello Christoph,

Check KM Doc 1374516.1 and make sure your .NET version is up to date
also check KM Doc 1490801.1 for your second problem.
Looks like these are common issues.

Hope this helps


Posted by admin on September 09, 2013 at 04:58 PM CEST #

Hi Torben,
I reinstalled the .NET version and my issue 1) is fixed - thanks.
Unfortunately I now got the next issue:
Always when I close excel with Smartview 64bit installed I am getting the notification "Excel does not work anymore ... looking for a solution".
Any clue?
Thanks a lot!
Best regards

Posted by guest on September 16, 2013 at 05:45 PM CEST #

Any one could tell me why after installing recent office2013 updates in windows 8.1, when we try to open excel from progam list it crashes when loading smartview 64bit add-on while if we open an excel document it loads correctly.
Any solution for this issue.
Thanks in advance.
Julio Alonso.

Posted by Julio Alonso Cartier on December 20, 2013 at 11:40 AM CET #

I have the same issue on Microsoft 2013 64 bit it's not working

Posted by guest on December 10, 2014 at 05:25 PM CET #

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