EPM / OBIEE certification with Internet Explorer 10

When working in Support, there are some questions that are asked over and over again.
One typical type among these are questions of compatibility or certification.
With every release of a new OS, a new patch to an OS a new browser, a new Java version etc. users are worried, confused, irritated and most of all in need to find out:
  • Does this new version of X work with my existing version Z?
  • If we want to use the new version X of this program - what version does Z need to be to cater for that?
  • Is X certified (supported) with Z?
  • Where do I find information for the compatibility?
Over the next week(s) I will bring out a number of posts that deal with this kind of thing with regards to EPM / OBIEE
  • Internet Explorer 10 compatibility
  • Windows 2008 support
  • Office 2013 compatibility
  • Java 7 support

So let us start with the first

"Internet Explorer 10 compatibility" 

EPM and IE 10

The answer if Enterprise Performance Management is compatible with MS Internet Explorer 10 can easily be found in  KM Doc 1492671.1

So here is the plain answer as it currently stands:

"Microsoft Windows 8 and Microsoft Internet Explorer 10 are both planned for EPM 11.1.2.3.x
Availability is currently planned for the end of CY 2013."

Make sure to check back on that note, as any future announcement like this is subject to change.

OBIEE and IE 10

For OBIEE the answer is given in the KM Doc 1567907.1 and reads:

"The cause of this issue [... as described in 1567907.1...] is due to the fact that Internet Explorer 10 is not currently certified or supported except for with OBIEE version 10.1.3.4.2" (<-updated see section below)

It also links out to the  OBIEE certification documentation on OTN. The compatibility for OBIEE with various browsers can be found in the documentation there.

General Certification Information

Apart from the obvious way of opening the knowledge base and punching in your product name and the words "IE 10" and hitting enter, there is also a more sophisticated way of dealing with the above questions:

Check the certification tab in MOS.

In our case for the Internet Explorer question we get the following answers for the two products:

and

(click to enlarge)

UPDATE:

My boss pointed out that we did have an earlier blogpost about the IE 10 compatibility with OBIEE:
https://blogs.oracle.com/proactivesupportEPM/entry/obiee10g_ie10

So for the version 10.1.3.4.2 (only!) we have to acknowledge that this version is indeed certified with IE 10.

Unfortunately that one is not yet listed in the compatibility tab in MOS but a KM Doc exists:

OBIEE 10g: Support for Internet Explorer 10 (Doc ID 1569828.1)

And while you are at it, you might as well bookmark this one, which lists the IE support/certification in a nice overview:

OBIEE 10g and 11g: Support and Certification of Internet Explorer Browser Versions (Doc ID 1347987.1)

(We will make sure that KM Doc 1567907.1 gets corrected/updated and apologize for the confusion :-) )

Comments:

Oops, the link to obieecert1.jpg is currently broken...

Posted by Henri Vilminko on August 27, 2013 at 11:14 AM CEST #

Thanks Henri,

It has now been corrected :)

Posted by admin on August 27, 2013 at 11:22 AM CEST #

Planning / FR / Workspace 11.1.2.1 are working perfectly with IE10 (even if it's not officially supported) while 11.1.2.3 is not working at all...

Posted by guest on August 28, 2013 at 12:02 AM CEST #

Thanks parmain,
yes - we are aware of the fact that there is a difference between "certified/supported" and "works".
A lot of our software does run with updated reeases of third party vendors (e.g it would not surprise me if you could get parts or the whole of EPM running on Windows 8).

But until it is fully tested and certified and Oracle puts out Documents that say so, using it that way is at your own risk.

And as that risk might include being told off by support for "unsupported setup", this can be really bad for the success of projects.

Still - thank you for pointing out your findings.

Posted by admin on August 28, 2013 at 12:05 PM CEST #

So OBIEE 10g works with the latest IE but OBIEE 11g does not. Nice going, Oracle!

Posted by Ara on September 13, 2013 at 08:18 PM CEST #

Hello,

It's now the end of CY2013 and still no IE10 patch for EPM 11.1.2.3 ?

Posted by guest on December 09, 2013 at 08:37 PM CET #

Hello,

Now that we are in 2014 I would like to check if IE10 compatilibility for EPM will be available anytime soon.

Posted by Srikanth on January 10, 2014 at 09:34 PM CET #

Referencing article: EPM 11.1.2.2.x Support with Internet Explorer 10 (Doc ID 1612129.1)
"The following codelines are tentatively planned to support Internet Explorer 10; however; please be advised that this is subject to change at any time.

11.1.2.3.500 PSU
11.1.2.4.000 Patch Set"

Posted by Lia on January 13, 2014 at 04:18 PM CET #

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About


This blog talks about the latest news and upcoming events initiated by the EPM/BI Proactive Support Team.

Authors:

italia.nowodworska@oracle.com
paul.anderson@oracle.com





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