Friday Aug 23, 2013

Answer Support's Questions Before They Ask!

For many JDeveloper Service Requests(SR) Support needs to know something about your JDeveloper configuration and setup.  A SR that needs a one off  patch  will need the patch history to allow the Engineer to make sure the new patch will work with the existing patches. If  the application is getting an error message a log of the Weblogic Server will be needed.  A Remote Diagnostic Agent (RDA) run can supply this information plus more.[Read More]
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This is the official blog of the Java Development Proactive Services Team. Here we will provide information on our activities, publications, product related information and more. We look forward to your feedback to improve what we do!

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