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Thursday Aug 22, 2013
For many JDeveloper Service Requests(SR) Support needs to know something about your JDeveloper configuration and setup. A SR that needs a one off patch will need the patch history to allow the Engineer to make sure the new patch will work with the existing patches. If the application is getting an error message a log of the Weblogic Server will be needed. A Remote Diagnostic Agent (RDA) run can supply this information plus more.[Read More]