Tuesday Dec 10, 2013

Take the IT Complexity Survey

IT complexity is something most organizations can relate to and that's unfortunate since complexity can stunt innovation and dramatically increase day-to-day maintenance and management costs. As you might expect, in working with hundreds of thousands of organizations around the world, our support team sees a few companies that have really lost their way. Some IT environments have become a maze of hardware and applications from countless sources and different decades and they simply don't work together anymore - not well anyway.

Through Oracle Premier Support, we provide our customers with assistance and proactive support tools to help them minimize time and labor spent on maintenance and operational tasks. We also provide ongoing software enhancements, new integrations, and cloud alternatives which can play a big part in simplifying IT and modernizing your environment. Still, it's hard. Everyone, to some extent, struggles.

Where does your organization rate on the complexity scale? What can you do to simplify IT? Now you can find out. Oracle has developed a cool (and simple) assessment tool that's worth a try. Click on the image below, answer a few questions, and away you go!

IT Complexity Assessment

Tuesday Nov 19, 2013

JD Edwards Innovation & Support

Staying on the theme of upgrades, here's a great one - JD Edwards. Today marks exactly two months since the general availability of JD Edwards EnterpriseOne 9.1 Update 2. Oracle Premier Support customers are welcome to come download this update now from the Oracle Software Delivery Cloud.

Haven't had the chance to look into update 2...or 9.1 for that matter? I'll provide a few quick links here. I urge you to check it out. Living near the "home base" of the JD Edwards team here in Colorado, I admit I'm a big fan of this product and its customers. I was very happy to contribute to their 2013 Profit Magazine Special Issue where I talked a little bit about innovation spanning mobility, the UI, in-memory capabilities and other fruits of Oracle's R&D investment. I just skimmed the surface though. Here's where you can find more:

Saving the best for last, here's an informative video about JD Edwards innovation that Julie Wiebeck on my team put together with Denise Grills (JDE Strategy) a little earlier in the year. Rich Schwerin from Marketing interviews Denise, but our objective with this video was very much to spare you a marketing pitch and just speak to our current customers about the latest in JDE innovation and support. Click on the image below to open the video on YouTube.

JDE innovation video

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We created this blog to help people take better advantage of the software updates, tools and services that come with Oracle Premier Support.

Whether you use Oracle software, Oracle systems or both, we hope you will find information here that helps you and your organization to get ahead, stay ahead and experience the full value of all that Oracle offers.

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