Tuesday Nov 19, 2013

JD Edwards Innovation & Support

Staying on the theme of upgrades, here's a great one - JD Edwards. Today marks exactly two months since the general availability of JD Edwards EnterpriseOne 9.1 Update 2. Oracle Premier Support customers are welcome to come download this update now from the Oracle Software Delivery Cloud.

Haven't had the chance to look into update 2...or 9.1 for that matter? I'll provide a few quick links here. I urge you to check it out. Living near the "home base" of the JD Edwards team here in Colorado, I admit I'm a big fan of this product and its customers. I was very happy to contribute to their 2013 Profit Magazine Special Issue where I talked a little bit about innovation spanning mobility, the UI, in-memory capabilities and other fruits of Oracle's R&D investment. I just skimmed the surface though. Here's where you can find more:

Saving the best for last, here's an informative video about JD Edwards innovation that Julie Wiebeck on my team put together with Denise Grills (JDE Strategy) a little earlier in the year. Rich Schwerin from Marketing interviews Denise, but our objective with this video was very much to spare you a marketing pitch and just speak to our current customers about the latest in JDE innovation and support. Click on the image below to open the video on YouTube.

JDE innovation video

Thursday Nov 14, 2013

Oracle Upgrade Advisors

Oracle Premier Support helps our customers maintain their Oracle solutions on a day-to-day basis and over many years. Of course, as the years roll by, things change. Industries evolve. Customer expectations evolve. Technologies evolve. Your competitors evolve. The simple fact is that if you're not moving forward, you're falling behind. ...nothing you didn't know already.

The good news is that Oracle's 35,000 developers and engineers have your back. Oracle has a strong commitment to its products and provides ongoing enhancements based on customer input, market dynamics and the latest, most capable technology. These enhancements, including major new releases, are provided by Oracle Premier Support.

Upgrades have also become less daunting thanks to new software packaging, new methods, and better tools. I'll try to come back to each of these topics later, but for now I'd like to share one specific resource (a "tool" if you will) that's been getting rave reviews from our customers. It saves time and makes upgrading easier so you can sleep at night and your business can quickly adopt improvements. This resource is called an Oracle Upgrade Advisor. It is available on My Oracle Support and includes steps to guide you through an upgrade between specific versions of a product or suite. These advisors are part of a broad and growing family of Oracle Lifecycle Advisors which provide guidance on a range of tasks from installation and patching to upgrades and performance optimization. They are included in Oracle Premier Support and are ideal for those with strong technical proficiency who are interested in leveraging the power of self-service tools.

A directory of advisors is available on My Oracle Support (login required) at: https://support.oracle.com/rs?type=doc&id=250.2

Click on the image below to see a short video on YouTube describing Oracle Upgrade Advisors:

Upgrade Advisor Video

About

We created this blog to help people take better advantage of the software updates, tools and services that come with Oracle Premier Support.

Whether you use Oracle software, Oracle systems or both, we hope you will find information here that helps you and your organization to get ahead, stay ahead and experience the full value of all that Oracle offers.

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