Portals and Live Collaboration
By ripcurl on Jun 01, 2007
Portals are a service delivery platform. The page real estate can consist of content, business integration interfaces, business alert windows, simplified application composites and collaborative applications interfaces.
At a customer meeting this last week for a very large state govement portal, the customer focused on the aspects above and how various software could improve their overall services to their end customer. As part of live collaboration, I showed the customer a new portlet Venkata Yella from Sun had recently finished which provides an interface to Elluminate Live. Elluminate provides desktop sharing, distance learning, co-editing documents, VOIP, etc. - and the Elluminate portlet allows individuals to schedule, track, launch meetings on a portal page along with other collaborative services and business integrations for better human productivity - e.g., perhaps I see in a mashup portlet, alerts on a specific factory from our inventory control system and then schedule or launch a live meeting with managers at the factory. Integrating portals with business integrations and collaborative services can vastly improve corporate or "Enterprise Productivity".
What I found also noteworthy about this Portlet from Yella, was that it was built by Sun ISV Engineers and Elluminate together, and then contributed into the Portlet Repository Project. The portlet, docs and portlet source are there now for the world to use with OpenPortal or others. Everyone has their portlet or gadgets or widget libraries; google, yahoo, IBM, BEA, JBOSS, Yahoo groups, etc. and each wants to keep them proprietary. This example meets a great goal, to provide to end administrators, SI's and eventually end users (once end users are allowed to add portlets and widgets from a shareable repository to their community pages) a vast non-proprietary array of functions to just click and run in their pages.
If your company builds a service like Elluminate - build an opensource portlet. We'll help.
If your company is building portals and enterprise services - leverage opensource portlets - and contribute back.