WebCenter Customer Spotlight: Organization of America States
By me on Aug 24, 2012
The Organization of American States (OAS) brings together all 35 independent states of the Americas and is the primary political, judicial, and social government forum in the Western Hemisphere.
OAS’ mission focuses on human rights advocacy, which is carried out via the Inter-American Commission on Human Rights (IACHR).
The objective of the project was to manage more efficiently large volume of documentation to accelerate the petition process while reducing the security risks associated with routing paper-based petition files for internal reviews.
OAS deployed for IACHR to automate and expedite petition and case processing.
OAS gained the ability to efficiently and securely manage 1,500 new human rights petitions each year as well as 8,000 ongoing petitions,improving traceability and visibility, as well as accelerating petition processes.
OAS received international recognition for the implementation, including being named a 2011 Computerworld Honors Program Laureate, and the Association for Information and Image Management (AIIM) 2011 Carl E. Nelson Best Practices Award