Enterprise Microblogging - so what ?

A couple of weeks back we started an internal project called !sweet to pilot an Enterprise microblogging service.
We defined following project objectives

  1. Learn how to apply microblogging in an enterprise200903301809.jpg
    • Technical: how easy would it be to integrate such a service ?
    • Business: what should we do with it ?
  2. Build an internal open source community
    • motivate people to participate in an internal open source project
    • capture ideas from various teams and implement it quickly
  3. Have some fun :-)

It took us about 3 weeks to get the pilot up and running and since about 4 weeks we are running the pilot.

Lesson learned so far

  • internal micro blogging is about "What are you working on" and not "What are you doing ?"
  • integration into existing social services is key (SunSpace, Enterprise search)
  • ease of use and ease of access is key (email, SMS, microblogging clients)
  • Microblogging has to be a complementary service -not just a "new tool/toy"
  • user want to access this service from the Internet - not from the Intranet

!sweet is based on Laconica and has following features (bold are own extensions)

  • Corporate LDAP integration and SSL support
  • Dynamic user profile creation
  • Twitter gateway ( 2 buttons :-) )
  • SMS-out
  • email-in
  • Micro blogging clients support like twhirl
  • Badge support
  • Enterprise search integration
  • Regular expression engine
  • Smileys support
  • RSS and ATOM feed extensions (userID and tags for search integration)

Entry page


Timeline.png


SunSpace integration (Badge)


badge.png

SunSpace integration (feed)




feed.png

Search integration

  • !sweet as a search collection
  • show last three !sweet's in the persons search result


  https___onestopsearch1.sfbay.sun.com_cgi-bin_sunspace.pl?charset=iso-8859-1&nh=100&qt=%21sunspace&col=people&col=sweet.png https___onestopsearch1.sfbay.sun.com_cgi-bin_sunspace.pl?charset=iso-8859-1&nh=100&qt=constantin&col=people.png

Comments:

Hi There,
We recently started looking at Enterprise Microblogging. We also setup a few things. We firstly setup laconi.ca to test it out, we were intially impressed, but quickly realised its lacking a lot in browser compatibility - did you notice this? Its not very IE friendly. Any plans to opensource the LDAP integration component? We were thinking of doing the same.

The other tool we were about to trial is Jaiki (recently opensourced by Google), not sure if we can get this running on a non Google App-engine platform but are going to give it a try.

Thanks for sharing btw... Great to hear someone else is looking at these things!

Posted by Sherif on April 01, 2009 at 02:22 AM CEST #

Sherif -
Thanks for your feedback

@Sun we don't use IE :-) and laconica works well on Firefox.

Re: LDAP open source - yeahh would love to - but still need to get legal approval ... takes some time

Posted by Peter Reiser on April 01, 2009 at 02:31 AM CEST #

It's great to know that Sun is doing this. Did you look at any other microblogging apps before choosing Laconica?

Posted by roberto on April 21, 2009 at 10:54 PM CEST #

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