Enterprise 2.0 How-to-Guide: Vision and Community Framework
By me on Mar 09, 2008
How could it look like when you have Enterprise 2.0 implemented in your company ?
- the old fashioned Intranet has turned into vibrant online social networks which are aligned with your core business processes.
- your employees are actively participating in forums, wikis,blogs and share their best practices, experience in real time
- you always find what you need in seconds even if you don't know exactly what you are searching for..
- people feel valued for their participation and contribution and have fun doing their job.
ok.. this sound pretty interesting... but how do you get there ?
I will publish a series of blogs posts which will explain how we implement Enterprise 2.0 as part of our Customer Engineering CE 2.0 project.
so lets start with the non obvious one.
Enterprise 2.0 is not just Technology...... If you want to successfully implement Enterprise 2.0 for your company you need to look at three things
Design an Enterprise wide architecture which allows you to integrate existing and new internal and external services and data
which can be used to build highly personalized mashup services.
Vibrant Communities and active participation does not happen over night.
Communities are about people and we need to understand the physiological and social aspects on how to build and run virtual communities
3. Value System
Community members need to understand the value they create in communities and what value they get back from the community.
In my next blog post I will describe a simple but efficient Enterprise 2.0 strategy