Friday Aug 31, 2012

Oracle Social Network -The Social Glue for Enterprise Applications

Tom Petrocelli of Enterprise Strategy Group published a report recently, “Oracle Social Network: The Social Glue for Enterprise Applications”, on Oracle Social Network (OSN) and how traditional social products create social silos whereas OSN is the “social glue” for enterprise applications. 

This report supports the point of Oracle’s Social Business Strategy to seamless integrate social capabilities into the main business processes.


Quote from report:

Oracle has adopted the correct approach to creating a social layer and socially enabled applications. Oracle Social Network is not simply another enterprise social network product; it is a complete social layer for the enterprise application stack. This approach will serve Oracle users well in the future.

OSN allow to capture the related Conversations of a business process right where it’s happens – within the respective Business application. 


Fusion CRM is an excellent example for this approach.

Quote from report:

Oracle’s new software, Oracle Social Network, is an example of a solution to the silo problem. While Oracle fields a typical enterprise social network application with microblogging, file sharing, shared documents or wikis, and activity streams, the front-end application is only a small part of what Oracle Social Network does. Instead, Oracle Social Network is a platform that provides social features as a service to other enterprise applications. In effect, Oracle Social Network socially enables all of Oracle’s enterprise applications—all enterprise applications really—with not only the same features, but also the same conversations. As a result, the social conversations act as a conduit for inter-application communication and collaboration.

Source: ESG Research Report, Oracle Social Network: The Social Glue for Enterprise Applications, August 2012.

cross-post from Oracle WebCenter blog

Friday Aug 24, 2012

WebCenter Customer Spotlight: Organization of America States

The Organization of American States (OAS) brings together all 35 independent states of the Americas and is the primary political, judicial, and social government forum in the Western Hemisphere.

OAS’ mission focuses on human rights advocacy, which is carried out via the Inter-American Commission on Human Rights (IACHR).

The objective of the project was to manage more efficiently large volume of documentation to accelerate the petition process while reducing the security risks associated with routing paper-based petition files for internal reviews.

OAS deployed Oracle WebCenter Content for IACHR to automate and expedite petition and case processing.

OAS gained the ability to efficiently and securely manage 1,500 new human rights petitions each year as well as 8,000 ongoing petitions,improving traceability and visibility, as well as accelerating petition processes.

OAS received international recognition for the implementation, including being named a 2011 Computerworld Honors Program Laureate, and the Association for Information and Image Management (AIIM) 2011 Carl E. Nelson Best Practices Award


WebCenter Customer Spotlight: ArRiaydh Development Authority

ArRiyadh Development Authority (ADA) Government agency is responsible for the development of Riyadh, Saudi Arabia’s capital city with a population of nearly 7 million citizens.

Using Oracle WebCenter Content - ADA implemented a centralized enterprise content management system which serves as a complete, secure and compliant repository of digitized urban planning data. The repository stores over 300,000 high-resolution images, more than 1,000 high-definition videos and has a size of over 25 Terra Byte.

ADA deployed Oracle WebCenter Portal to deliver a single source of truth for all city and regional projects, streamlining business processes and ensuring rapid access to information.

Social Inside Strategy workshop @CAS IT Spotlight-day

This workshop was given at the CAS IT Spotlight-day at the University of Applied Sciences and Arts Northwestern Switzerland.

The presentation is covering:

  • Web 2.0  technical and cultural paradigm shifts
  • Social Inside Strategy
    1. Socialize your business process
    2. Measure your social ROI
    3. Engage your employees trough social adoption
  • Use Case examples


 

enjoy - feedback welcome :-)


Tuesday Aug 21, 2012

WebCenter Customer Spotlight: American Home Mortgage


American Home Mortgage Servicing Inc. (AHMSI) is a 3,000 employee company based in Coppell, Texas and provide services to homeowners and loan investors. With a multibillion portfolio under management, AHMSI is one of the country's largest servicers of Alt-A and subprime loans.

AHMSI implemented a public-facing secure Web portal using Oracle WebCenter Suite to help investors make informed decisions more quickly and automated much of the investor approval process
AHMS reduced the time needed to process loan modification from approximately 30 days to one week. Using Oracle WebCenter Content AHMS can now share strategic & sensitive content in compliance with the various governance regulations.

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